Overview
Administrative Assistant – Fire Jobs in Franklin, TN at City of Franklin, TN
Job Posting: Employer Services Jr Administrator
Saturna Capital is seeking an Employer Services Jr Administrator to join the Employer Services department under the direct supervision of the Head of Employer Services Operations. The Employer Services Jr. Administrator position will focus on employer-sponsored retirement accounts – starting out with Health Savings Accounts (HSA), then adding ERISA based plans (401(k), Cash Balance) as the crewmember progresses in his/her learning. This position will assist in the routine daily operations that accompany these types of accounts. Additionally, this position will provide ongoing customer service support for personal trust accounts. The successful crewmember will be a self-starter who is team-oriented, detail-oriented and has great customer service skills. Must be able to problem solve and work independently.
Location: Bellingham, WA or Henderson, NV
Compensation: Wage range: $22.11 – $30.41
Essential job functions:
Handle employee-client inbound calls. Starting first with HSA customers, then 401(k) customers.
Create tickets for system/product issues and follow up with Saturna’s IT team.
Record-keeping and plan administration for employer HSA plans, including investment and bank reconciliation
Document generation and maintenance
Demonstrate ability to work collaboratively and communicate effectively
Assist Plan Sponsors with starting a new HSA Program and process transactions originating from employer HSA payroll contributions
Provide sales and customer service support to current and prospective clients
Help other departmental staff as needed
Provide ongoing maintenance and customer support for personal trust accounts including answering customer service calls, cutting checks from accounts, supporting clients with ongoing support per the direction of each trust document
Position Requirements:
Associates or Bachelor’s Degree or equivalent combination of education and experience
Must have access to reliable internet connection when working outside of the office
Excellent accuracy and attention to detail
Excellent verbal communication, active listening, and interpersonal skills
Demonstrate ability to work collaboratively and communicate effectively
MS Office and macOS experience required
Obtain FINRA SIE, 7 and 63/66 within 9 months of employment
Ability to obtain ASPPA Retirement Plan Fundamentals Certificate or equivalent industry certification
Candidates must successfully complete pre-employment requirements such as a logic test, background and credit check, drug screening and reference check.
Position Preferences:
Previous experience in reception or customer service is preferred
At Saturna, our crewmembers put our clients first each day to help them achieve a better future. We want to do the same for our crew. Our Total Rewards package goes beyond just a basic compensation and benefit plan. We offer a competitive package designed to support you in the pursuit of holistic well-being.
Our Employee Benefits package includes:
Medical, Vision and Dental coverage; High-deductible healthcare plan offers full family coverage at no cost to employee. PPO plan is covered 100% for employees, 50% for dependents
Health Savings Account, Employee Assistance Program, regular Wellness activities
401k with generous match
Profit sharing and annual performance, and holiday bonuses
11 personal and 10 vacation paid days off after first year of service
10 paid holidays (per NYSE holiday schedule)
Paid parental, jury duty and bereavement leaves
Paid volunteer time
Childcare/tuition reimbursement program
Adult continuing education and professional development assistance
Home-buyer assistance/ Home improvement loan program
Free YMCA gym membership
Free WTA bus pass
50% ski lift ticket reimbursement
Founded in 1989, Saturna Capital is an Investment Advisor to twelve mutual funds and a variety of private clients and pooled investment funds. With an emphasis on sustainability and employee wellness, we strive to be an employer of choice.
We are an Equal Opportunity Employer and a Drug-free Workplace.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We use E-Verify
CA Residents, please see our privacy notice here: https://www.saturna.com/privacy-center
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Title: Administrative Assistant – Fire
Company: City of Franklin, TN
Location: Franklin, TN
