Overview
Administrative Assistant – Full Time Jobs in Raleigh, NC at SouthLight Healthcare
Full Job Description
Administrative Assistant – Full Time
Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!
As our Administrative Assistant, you will be working closely with the Intake and Administrative teams, functioning as a primary point of contact and an information source for new and existing Southlight clients. You will be responsible for a variety of tasks including greeting and scheduling clients and visitors, contacting clients to remind them of appointments, collecting copays and service fees, answering and routing calls and keeping paperwork organized.
The perfect fit for this role will have prior experience working in a behavioral health setting!
Pay
$18.00 per hour.
Schedule
Monday-Friday, 8am – 4pm.
Benefits
Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people’s lives every day, and know that you are a part of inspiring positive change in your community.
Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $300 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays. SouthLight is also an approved employer for thePublic Student Loan Forgiveness (PSLF) program.
Job Responsibilities of an Administrative Assistant
Provides check-in services for all scheduled client appointments
Responsible for in-person and phone support, providing information regarding treatment services and general inquires and connecting to the appropriate source
Utilizes electronic medical record to assist clients and staff with scheduled appointments
Runs reports to verify accuracy of client information and staff schedules
Makes daily appointment reminders to clients via phone and/or email
Coordinates with Administrative Support Coordinator to prepare and process new client intake paperwork and assist with scheduled intakes
Prepares telehealth room and equipment prior to scheduled appointments, make sure successful video connection has been made and stand by during consult to provide technical assistance
Performs skilled keyboarding and accurate data entry in a fully integrated electronic medical record system
Collects and reconcile cash/credit card co-pays and service fees from clients upon registration
Provides general administrative support for the program including filing, typing, copying, data entry and faxing in a prompt, efficient and cooperative manner
Qualifications of an Administrative Assistant
Education and Experience
Min of HS diploma or GED
Min two years of experience in front office, customer service or related field – behavioral health experience a plus
Knowledge, Skills and Abilities
Professional interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
Demonstrated ability and willingness to learn, strong attention to detail, positive attitude…
Title: Administrative Assistant – Full Time
Company: SouthLight Healthcare
Location: Raleigh, NC
Category:
