Overview
ADMINISTRATIVE ASSISTANT (FULL TIME AND PART TIME) Jobs in Gainesville, FL at Canteen
Job Title: Radiology Administrative Assistant
Location: Remote (Flexible, preference for Central or Mountain Time)
Schedule: Monday–Friday with flexible hours; brief Sunday AM check-in preferred
Reports to: Lead Veterinarian / Altano COO
FLSA Status: Non-exempt
Summary
Responsible for supporting the daily operations of the equine radiology department through the coordination and implementation of administrative systems, processes, and procedures. This role involves managing scheduling, communications, and documentation to ensure smooth workflow and high-quality client service. Must be able to multi-task in a fast-paced environment and interact professionally with veterinarians, technical staff, clients, and referring practices while handling various administrative facets of the radiology practice.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Client Management
· Assist new clients with setup and usage of Purview, supported by Purview IT.
· Support client onboarding to ensure a positive experience and manage expectations.
· Help repeat clients upload images and apply appropriate upload fees.
· Direct equipment-related inquiries to appropriate contacts.
· Occasionally follow up with clients regarding missing or urgent uploads.
· Add client data to Constant Contact and QuickBooks databases.
Worklist Management (Purview)
· Monitor the worklist at least four times daily, ideally more, to cover various time zones.
· Assign studies to radiologists based on client preferences, radiologist availability, and workload.
· Review study notes for requests (e.g., STAT) and escalate urgent needs.
· Communicate clearly with clients and radiologists to support timely report turnaround.
· Periodically review and clean up open or incomplete study submissions.
Office Operations
· Check and respond to emails regularly (minimum 4x/day, ideally between 8 AM–6 PM MST).
· Forward or respond to inquiries appropriately and promptly.
· Assist with tech/network onboarding and integration efforts with Altano.
· Help accounting with billing or estimate-related questions.
· Provide administrative support for the Radiology Residency Program.
Essential Qualifications
· Strong business writing and oral communication skills are necessary.
· Must possess excellent organization and multitasking ability.
· Basic knowledge of imaging technology (e.g., DICOM/PACS) preferred.
Skilled in learning new digital platforms, including internal systems like Purview, QuickBooks, and Constant Contact.
Ability to independently troubleshoot and escalate issues as needed.
· College degree preferred or equivalent experience in administrative roles.
Expectations
To treat other people with respect and consideration regardless of their status or position.
To be dependable and punctual on working hours scheduled and to be willing to stay beyond scheduled hours if needed.
To be a self-starter and take the required initiative to perform all tasks successfully.
To obtain required knowledge and skills relevant to the job responsibilities.
To promote continuous quality of service improvements.
To maintain confidentiality with regards to client, doctor and patient information.
To conduct oneself professionally as a representative of Inside Information Radiology refraining from inappropriate language and behavior.
To constructively communicate progress, problems or other issues requiring attention to the Lead Veterinarian or Chief Operating Office.
To offer solutions and demonstrate a positive attitude when dealing with clients, supervisors, doctors, owners, and other team members.
To maintain a professional appearance and a courteous attitude.
To contribute to the overall team by utilizing your skills and knowledge to achieve performance excellence.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
College degree preferred or equivalent administrative experience.
Language Ability:
Ability to read, analyze, and interpret general technical procedures. Ability to write/document technical information and general correspondence. Ability to effectively present information and respond to questions from doctors, other staff and clients.
Math Ability:
Basic ability to calculate figures and understand billing or invoicing.
Reasoning Ability:
Ability to problem-solve and manage tasks involving multiple variables and timelines.
Computer Skills:
To Intermediate proficiency with computer software, email, and cloud-based systems.
Certificates and Licenses:
No certification required
Work Environment
The work environment/conditions characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a remote role.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Part-time
Pay: $19.00 – $21.07 per hour
Benefits:
Employee discount
Referral program
Medical Specialty:
Radiology
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Work Location: Remote
Show more
Title: ADMINISTRATIVE ASSISTANT (FULL TIME AND PART TIME)
Company: Canteen
Location: Gainesville, FL
