Overview
Administrative Assistant I Jobs in Burlington, MA at Town of Burlington
Job Summary
This position will support various departments of the RDO Field Support Office and will interact with all members of the company and various store locations. Primary responsibilities include support of the reception desk and mailroom. This includes greeting guests, customers, team members and visitors to the RDO Building, managing the phone system, incoming and outgoing mailroom duties, and other projects as assigned. Candidates should be energetic, have strong communication skills and enjoy providing excellent customer service experiences.
Job Duties
Primary support of the reception desk and mailroom
Answer the telephone and transfer calls and/or relay messages to the appropriate department/employee in a timely fashion
Greet incoming guests, customers and employees in a friendly, efficient and professional manner
Answer inquiries and obtain information for general public, customers and visitors
Provide information regarding activities conducted at the field support office, location of departments, stores, and employees within the organization
Efficiently and accurately complete data entry and document scanning for RDO as needed
Maintain office basic supply inventory, assist with stocking and re-ordering of FSO supplies
Perform incoming and outgoing mailroom responsibilities daily
Maintain an orderly and functionable mailroom
Process incoming and outgoing shipments using various vendors (UPS, USPS, FedEx etc.)
Assist FSO team members with shipping and mailing requests in a timely manner
Track and verify shipments and certified mail as applicable
Maintain open communication with all team members
Practice confidentiality inside and outside of the office
Service internal and external customers in a friendly and efficient manner
Assist with daily bank deposits as assigned
Communicate effectively with FSO Facilities on building related issues and needs
Support site leadership with appropriate urgency to situations and events that require quick responses or turnaround
Willingness to assist co-workers with various tasks and assignments
All other duties as assigned by Management
Requirements
High level of professionalism and customer service skills
Exceptional communication skills, verbal and written
Ability to multi-task with a high level of attention to detail
Excellent observation, analysis and organization abilities
Ability to work independently, as well as with close supervision
Microsoft Excel, Word, Office experience preferred
Familiar with basic office machines such as photocopiers, mail machine, UPS program
Displays flexibility and openness in daily work and encourages others to stay open to change, improvements, etc.
Attend required company meetings and training and participates in constructive discussion
Represent yourself and company in a professional and positive manner
Ability to maintain high level of confidentiality and trust confidentiality
Follow all policies and procedures as specified in company manuals and as directed in the employee handbook
Must be physically able to lift up to 40 lbs frequently
Must be able to work without the company sponsoring a work visa
Valid driver’s license
Behaviors
Preferred
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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Title: Administrative Assistant I
Company: Town of Burlington
Location: Burlington, MA
