Overview

Administrative Assistant I Jobs in Savannah, GA at Georgia Southern University

OIEC – Field Office Administrative Assistant (Admin Asst III) – Dallas (00049500)

Organization: OFFICE OF INJURED EMPLOYEE COUNSEL

Primary Location: Texas-Dallas

Work Locations: Dallas Field Office (448-DALFO) 1250 W Mockingbird Lane Ste 200 Dallas 75247

Job: Office and Administrative Support

Employee Status: Regular

Schedule: Full-time

Standard Hours Per Week: 40.00

Travel: Yes, 5 % of the Time

State Job Code: 0154

Salary Admin Plan: A

Grade: 13

Salary (Pay Basis): 3,750.00 – 3,750.00 (Monthly)

Number of Openings: 1

Overtime Status: Non-exempt

Job Posting: Apr 16, 2025, 3:19:32 PM

Closing Date: Ongoing

Description
Do you have a passion for public service and enjoy making a difference? Don’t miss out on this opportunity. The Office of Injured Employee Counsel (OIEC) is hiring! Apply now if you’re looking for a rewarding career in public service.

You’ll love the Benefits of Working at OIEC:

96 hours of accrued vacation a year
96 hours of accrued sick leave a year
20+ holidays every year
Career advancement opportunities
Free parking
Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%)

OIEC is the state agency that helps injured employees with their Texas workers’ compensation claims. The agency assists, educates, and advocates on their behalf. OIEC provides services in 20 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIEC’s Ombudsman Program.

OIEC – Field Office Administrative Assistant (Admin Asst III) – Dallas

The field office administrative assistant works out of the Dallas office and performs complex administrative and technical support for the Regional Manager. The office consists of ombudsmen and customer support staff. May act as regional customer support specialist (CSS). We are looking for someone who is a stellar, self-starter who knows how to prioritize and organize work and see projects through to completion. Must be positive, detail oriented, impartial and maintain confidentiality. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

This position:

Acts as point of contact for travel for the office
Assists with the leave accounting system (CAPPS)
Maintains the office(s) and regional manager’s calendar (Outlook and Compass)
Ensures office coverage
Monitors DTS (dispute tracking spreadsheet)
Coordinates team building
Orders and maintains office inventory and supplies
Oversees records retention for the office
Develops and maintains filing systems
Provides internal communication to office staff
Provides back-up on the scheduling function and back-up to monitoring the queue
May perform CSS duties: assists injured employees; provides preliminary information and general assistance; documents all customer contact; reviews/logs receipt of forms, incoming mail and faxes; attempts to resolve claim disputes; refers unresolved disputes to appropriate staff; assists with contacting appropriate licensing boards for complaints against health care providers; prepares correspondence letters, memorandums, claim folders and reports for the ombudsmen; and schedules hearings and meetings for ombudsmen and maintains a docket calendar.

Qualifications
This position requires:
Graduation from high school or equivalent
Eighteen months full-time experience in an office setting performing administrative work

Preferences for this position include:
At least three years administrative assistance experience
College education
Workers’ compensation experience
Bilingual in English and Spanish language skills (oral and written)

This position requires demonstrated knowledge of:
Microsoft Word and Outlook

This position requires demonstrated skill in:
Attention to detail
Handling and solving problems
Records maintenance principles and practices
Use of correct grammar, punctuation, and spelling

This position requires the demonstrated ability to:
Maintain confidentiality
Remain impartial in the office
Multitask and meet deadlines
Establish and maintain effective working relationships with a variety of individuals and groups
Communicate effectively both verbally and in writing with all levels of employees and the public

How to apply

Before you apply, please click, or copy and paste the following link into your browser for more information about working for the Office of Injured Employee Counsel (OIEC): OIEC LINK

All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information.

Submitted through Work in Texas

Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Click on the following link or copy and paste it into your browser: CAPPS TALEO Career Section

Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment.

Equal employment opportunity: OIEC does not discriminate based on race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to [email protected].

Please note: Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job.

Employment Preferences

Former Foster Youth Preference

An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individual’s 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Gov’t Code, Section 672.002.

Military employment preference

Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page.

In order to receive a military employment preference for any position, the following documents are required to be submitted with your application, as applicable:

Veteran: DD Form 214
Surviving spouse of a veteran who has not remarried: Marriage Certificate and DD Form 1300 or appropriate documentation
Orphan of a veteran killed while on active duty: Birth Certificate and DD Form 1300 or appropriate documentation
Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty: Marriage Certificate and copy of spouse’s active-duty military orders
Spouse of a veteran with disability and is the primary income for household: Marriage Certificate, Veterans DD Form 214, and VA Benefits Summary Letter showing disability rating

Documentation must be attached before military preference can be granted, and all personal and/or sensitive information (i.e. Social Security Number, DOB) must be redacted from any attached documents.

For help translating your military work experience, including training courses on civilian job terminology, skill sets, and qualifications or requirements, click or copy this URL into your browser: www.texasskillstowork.com

Applicable Military Occupational Specialty (MOS) codes are included, but are not limited to the following:

15P, 42A, 56M, 68G, 420A, AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X, PERS, 0100, 0111, 3372, 3381, 6046, 0170, 4430, 3F5X1, 8A200

Click the following link into your browser to access Military Crosswalk information: MOS and Military CrosswalkShow more

Title: Administrative Assistant I

Company: Georgia Southern University

Location: Savannah, GA

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