Overview
Administrative Assistant II – Strategic Information Bureau Jobs in Phoenix, AZ at City of Phoenix
Avenue5 is growing, and we are in search of an administrative assistant to join our dynamic team of Fivers!
About Us
We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
Listen to our associates, recognize them, and give them room to grow
Invest in our associates to help them become the best version of themselves
Approach every important decision with our associates in mind
Celebrate our associates’ successes and encourage them to raise the bar even higher
Summary of Responsibilities:
The administrative assistant’s primary responsibility is to provide support to the career development team. This position is responsible for the coordinating and tracking of associate training and engagement. This position is also responsible for preparing materials for meetings, planning, organizing, and distributing various weekly and monthly reports, and other special projects as needed.
Primary Responsibilities and Objectives:
Create, distribute, and manage the registrations from associate training
Responsible for tracking the participation and attendance of training classes and webinars into the Learning Management System
Prepare and distribute various classroom participation tools
Interact with various internal customer groups
Coordinate various activities, flyers, and events such as the shop program, associate recognition efforts, and survey management
Field complaints, issues and concerns from the public, clients, vendors, etc.
Serve as a back-up instructor as needed
Perform other duties as assigned
Education and Experience:
High school diploma or equivalent is required
Previous on-site property management experience in the multi-family real estate industry preferred
Experience using a learning management system (LMS) and advanced excel skills required
Experience with online course development strongly preferred
Zoom experience preferred
Skills and Requirements:
Ability to read, write, speak, and communicate in English
Ability to use a personal computer and advanced knowledge of email, Microsoft Word, Excel, PowerPoint, Outlook, Canva, Adobe PDF, and basic OS tools
Ability to use general office equipment, such as telephone, fax machine, printer, and copier
Excellent customer service and interpersonal skills; ability to relate to others
Strong verbal and written communication skills
Strong organizational and time-management skills
Ability to perform intermediate excel functions
Comprehension of federal fair housing laws and any applicable local housing provisions
Ability to be a self-starter and multi-task
Must be able to learn rapidly and adapt quickly to changing situations
Must be able to confidently speak to large groups of people
Ability to work in a team environment
Ability to make quick and effective decisions
Must be creative, decisive, and self-directed
Graphic design experience is a plus
Ability to be flexible, creative, and work with minimal supervision
Ability to analyze and resolve problems
Ability to set and meet goals
Ability to consistently meet deadlines
Ability to maintain flexibility and creativity in a variety of situations
Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses, if assigned
Scheduling:
Required to maintain a regular schedule which may require working outside business hours, weekends, and non-traditional holidays
Environment:
Exposure to an environment typically found in an office building
Physical Requirements:
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:
Ability to lift, push, and pull up to 25 pounds
Ability to remain stationary, move around, reach, and position oneself as needed for extended periods of time
Ability to observe and detect signs of emergency through visual and/or auditory cues
Ability to communicate and express or exchange ideas with others, as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly
Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in sound
Visual requirements including color, depth perception, and field vision
Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
Ability to tolerate stressful situations
Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.
Diversity:
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Title: Administrative Assistant II – Strategic Information Bureau
Company: City of Phoenix
Location: Phoenix, AZ
