Overview
Administrative Assistant- IL- Admissions Jobs in Downers Grove, USA at Midwestern University US
Administrative Assistant- IL
– Admissions
Job Category :
Staff
Requisition Number : ADMIN
004362
- Posted :
April 10, 2026
Locations
The Administrative Assistant provides front‑line reception and administrative support to the Office of Admissions, ensuring a welcoming environment and efficient daily operations. Reporting to the Associate Director of Admissions, this role manages reception coverage, phone and email communication, mail distribution, scheduling support, and CRM data entry. The Administrative Assistant assists with interview‑day logistics, visitor services, and departmental social media efforts, contributing to a positive and student‑centered admissions experience.
The Administrative Assistant will provide support across reception, events, mail services, and overall office operations.
Essential Duties and Responsibilities Front Desk, Customer Service and Communication
- Provide courteous and professional customer service to visitors, applicants, students, faculty, staff, and the general public.
- Serve as primary reception and telephone support, including high‑volume phone interactions with prospective students; route inquiries appropriately.
- Monitor and triage the General Admissions email inbox, ensuring timely, accurate communication.
- Support outgoing correspondence, confirmations, and general communication flow with prospective students and applicants.
Scheduling & Event Support
- Assist with scheduling advising appointments, interview days, virtual and in‑person info sessions, and campus tour.
- Support interview‑day facilitation including check‑in, materials preparation, meal badge assignment, distribution and collection, room setup, and hospitality needs.
- Place and track orders for office supplies and food inventory for interview days and events.
Administrative Operations & Records Support
- Process and distribute office mail, packages, and admissions materials.
- Complete accurate data entry and maintain applicant information in Slate and internal systems.
- Support general filing, document preparation, and records organization.
- Manage snack ordering and inventory for daily office use and interview‑day needs.
- Process and track orders for office supplies, Admissions folders, flyers, and printed materials.
- Oversee the Admissions Hotspot, including inventory tracking, safeguarding, assignment, and return documentation.
- Assist with replenishing supplies and maintaining organized storage areas.
Social Media & Marketing Support
- Assist with departmental social media tasks, including gathering content, posting updates, and supporting marketing efforts as assigned.
- Help assemble informational folders and materials for visitors, career fairs, and special events.
Other Duties
- Provide general administrative support to Admissions staff and complete other duties as assigned by the Director or Associate Director of Admissions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required.
Education and /or Experience
- A high school diploma or GED and 1–2 years of administrative support experience are required, along with strong customer service skills.
- An associate degree, certificate program, or 3–5 years of related experience is preferred.
- Experience in higher education, admissions operations, or a professional office environment is also preferred.
Must be able to demonstrate excellent written and verbal communication abilities, strong attention to detail, and a high degree of accuracy. The position requires reliability, the ability to multi‑task in a fast‑paced environment, and consistent professionalism when interacting with applicants, faculty, staff, and students. Evening or weekend work may occasionally be required during peak admissions periods.
Key Skills & Abilities
- Customer Service & Reception
:
Provides professional, courteous support across in‑person, phone, and email communications; effectively triages inquiries and maintains a welcoming front‑office environment. - Organization & Time Management
:
Manages multiple tasks, deadlines,…
Title: Administrative Assistant- IL- Admissions
Company: Midwestern University US
Location: Downers Grove, USA
Category:
