Overview
Administrative Assistant, Lawyers Professional Liability – Potential for Hybrid Work Jobs in Ellicott City, MD at HUB International
Advertisement Closes
2/4/2025 (7:00 PM EST)
25-00563
Administrative Specialist
Pay Grade
12
Salary
$34,673.04 Annually
Employment Type
EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Click here for more details on state employment.
Hiring Agency
Justice & Public Safety Cabinet | Kentucky State Police
Location
1266 Louisville Rd
Frankfort, KY 40601 USA
Description
Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce, and deter crime and the fear of crime; enhance highway safety through education and enforcement; protect and safeguard individual rights; and provide leadership, training, technical, and operational support to the criminal justice community.
Primary Role: As the lead receptionist for the Records and Technology Center you will be the first point of contact with individuals who are seeking assistance either by phone or in person. This position will afford you the opportunity to utilize verbal communication skills daily to interact with the public, law enforcement officials, vendors, and others in need of guidance regarding agency services. You will be on the front line of the state’s premier law enforcement agency playing a significant role in serving the citizens of the Commonwealth.
Key Responsibilities:
Serves as the receptionist for the four branches at the Records and Technology building.
Answers phones and assisting visitors; providing paperwork and instructions for criminal background checks.
Ensures compliance with building security procedures for customers and visitors per branch policy.
Receives, sorts, and distributes mail and packages from various mail carriers per branch policy.
Performs name-based background check searches in the Kentucky Computerized Criminal History (CCH) system and prepares the appropriate responses for supervisor’s approval.
Processes all walk in requests for background checks.
Reviews fingerprint-based background check results in KCHIRP (Kentucky’s Criminal History Information Request Portal) and makes basic dissemination determinations.
Provides technical assistance to agencies with KCHIRP access including but not limited to: setting up administrative accounts, establishing user accounts and resetting passwords.
Monitors KSP Background Check email inbox and responds to inquiries regarding KCHIRP.
Interprets and applies KRS 17.140 and other applicable statutes concerning the collection and dissemination of criminal background checks.
Makes dissemination determinations for basic records checks and sends complex results to supervisor.
Answers calls from the public and other law enforcement agencies assisting them with basic questions regarding criminal background checks and other branch services.
Tracks productivity assisting the supervisor with monthly production reports.
Preferred Knowledge/Skills/Abilities:
Strong written and verbal communication
Customer Service
Multi-tasking
Computer literacy
If you are interested in a challenging yet rewarding career with the Kentucky State Police we would love to review your application.
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor’s degree.
EXPERIENCE, TRAINING, OR SKILLS: One year of professional, administrative, or business experience.
Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Incumbents working in this job title primarily perform duties in an office setting.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Erin Banks at [email protected]
An Equal Opportunity Employer M/F/D
Title: Administrative Assistant, Lawyers Professional Liability – Potential for Hybrid Work
Company: HUB International
Location: Ellicott City, MD
