Overview
Administrative Assistant, MSK Kids Jobs in New York, NY at Memorial Sloan Kettering Cancer Center
Service Coordinator / Office Administrator
Pay Range: $20 – $22, Commensurate with experience
Location:
The Service Coordinator/Office Admin position entails a variety of tasks. Answering daily phone calls from customers to report service calls and ETA on service calls. Entering service calls via phone and email. Working with Service Management to achieve an organized and proficient dispatch board. Along with these daily duties it will be required to maintain and help with duties around the Branch that are stated below in addition to what maybe be needed to make MPE Successful.
Responsibilities:
Service Coordinator
Answer incoming phones
Work with Service team to get customer updates
Work with Parts for Work Orders and scheduling return trips
Assign Work Orders to area Service Technician by 4pm the day before
Update customer portals in assigned area
Communicate calls to Service Technicians in emergency situations
Work with Service management when special projects come up
Maintain the service inbox email for your area
Submit paperwork and Testing Documents to State and enter into software
Notify the team and supervisor time off 2 weeks out so we can plan coverage
Office Administrator
Order supplies for Branch (printer paper, office supplies, PPE, etc.)
Track certifications for calibrations, DOT physicals, and Training Re-certs and notify Manager when they are due
Greet and direct incoming traffic
Answer incoming phone calls
Book hotels for training and work travel
Help with Special Projects when needed
Work with the Management Team on any maintenance needed on site
Check Mail daily
Basic Ad hoc responsibilities
Process payments for walk in customers
Hours:
This is a full-time position working Monday-Friday
Education and Experience:
High School diploma required, but college degree preferred
Three years working in a professional office environment or related experience preferred
Construction or service contractor experience preferred but not mandatory
General/Technical Requirements:
Proficient with Microsoft Office products
Ability to work hands-on in a small office environment
High attention to detail
Sound integrity and professional ethics
Outstanding communication and interpersonal skills
Ability to multitask, prioritize and complete assignments on time
Valid driver’s license
MPE Compensation Package includes:
Competitive salary, great benefits, and annual bonus opportunity
Clothing and cell phone allowance
401K with company match
Health, dental and vision Insurance
Short-term disability, long-term disability, and life insurance
Paid time off and holidays
Excellent company culture with a focus on teamwork, innovation, and professional development opportunities
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Title: Administrative Assistant, MSK Kids
Company: Memorial Sloan Kettering Cancer Center
Location: New York, NY
