Overview
Administrative Assistant – PNC Music Pavilion Jobs in Charlotte, NC at Live Nation
Job Type: Full-time; Monday – Friday
Job Title: Front Office Administrative Assistant
Summary: The ideal candidate will be able to effectively provide administrative and patient care support. They will assist in coordinating patient flow throughout the clinic by checking in patients, scheduling appointments, answering phone calls and managing physician schedules. Must be motivated, organized and able to multi task.
Essential Duties and Responsibilities include the following :
· Perform all necessary administrative duties including answering, screening, and routing of phone calls.
· Schedule appointments.
.Accurately verify patient insurance and demographic information.
· Take appropriate messages and ensure the proper delivery of those messages.
· Provide stellar customer service by phone and email.
· Respond to patient questions or concerns about their symptoms and/or treatment by working with physicians to ensure that patient’s needs are met.
· Assist the doctors and patients with ensuring that their medications have been approved and filled by the pharmacies.
· Perform all other duties as assigned by management.
Qualifications:
Skill in computer programs (Word, Excel, Outlook)
1+ years of previous medical front office experience preferred
Excellent communication skills
Previous experience with EMR preferred
Great time management and organizational skills
Personable and friendly in nature
Team player with a focus on excellent customer service
Ability to maintain professionalism in challenging situations
Education/Experience:
Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Job Type: Full-time
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
No nights
Work Location: In person
Title: Administrative Assistant – PNC Music Pavilion
Company: Live Nation
Location: Charlotte, NC