Overview
Administrative Assistant/Receptionist Jobs in Dallas, TX at Regional Black Contractors Association
Summary:
Provides support to the LSS Private Duty department by scheduling employees to provide services to Private Duty Clients; Adheres to the Code of Conduct and upholds the philosophy, vision, and core values of the organization and ensures the Christian Mission of Lutheran Senior Services is realized so that “Older Adults Live Life to the Fullest”.
Essential Duties and Responsibilities:
Inputs and manages data related to the scheduling of clients and caregivers
Answers incoming phone calls and supports call if client or employee-related regarding scheduling
Schedules appropriate employees to meet the needs of the clients
Provides necessary documentation to assist Director and/or designee with supervision of Caregivers, CNA’s and CMT’s
Maintains a working relationship with clients and private duty staff; Documents client concerns and notifies appropriate staff members
Prepares monthly staffing calendars; Creates and confirms client calendars; Creates and schedules for each employee; Communicates staffing changes to on-call Staffing Coordinator; Receives scheduling changes from on-call Staffing Coordinators and updates schedule.
Serves as the On-Call Coordinator as assigned and/or needed
Provides documentation to Director when managing complaints and problem solving
Initiates first stage of payroll process, ensuring all client visits are completed and all documentation provided; Ensures that employees have clocked in/clocked out as scheduled, makes corrections as needed, ensuring accuracy of clocking in/out prior to payroll
Conducts Day 2 of Private Duty department employee orientation
Provide PPE to employees as needed
Creates client invoices on a regular basis, and submits billing to LSS Billing Department, including depositing checks and balancing spreadsheet
Data entry in Clearcare database
Provides On-Call Coordinator with a daily update email
Qualifications, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to work independently.
Knowledge of Microsoft Office or equivalent programs.
Excellent customer service skills.
Excellent problem resolution skills.
Detail oriented and good organizational skills.
High School diploma or equivalent, 2 years college preferred.
Physical Requirements and Working Conditions:
The physical activities and demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk to hear. The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell.
The working conditions include : A well-lighted and ventilated working area; Minimal exposure to chemicals and hazardous waste; Minimal exposure to outside weather conditions; Appropriate ergonomic and personal safety equipment is provided as needed; Noise level in the work environment is usually quiet; Certain job functions described herein may be subject to possible modification in accordance with applicable federal, state and local laws and standards.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards.
Additional Information:
N/A
Title: Administrative Assistant/Receptionist
Company: Regional Black Contractors Association
Location: Dallas, TX
