Overview
Administrative Assistant Sr Jobs in Milwaukee, WI at Medical College of Wisconsin
Full Job Description
Administrative Assistant Sr
Requisition ID #: 34003
Job Category: Administrative Support/Office
Employment Type: Full Time
Experience Level: Experienced (non-manager)
City, State: Milwaukee, WI
Work Location: Hub for Collaborative Medicine
Department: Surgery
Education: High School Diploma
Position Description:
As anAdministrative Assistant Sr.inMinimally Invasive Gastrointestinal Surgeryyou will perform routine and advanced administrative duties requiring considerable skill and in-depth knowledge of organizational policies and procedures, under general direction.
Primary Functions
Triage patient and provider phone calls. Answer and relay telephone calls, resolve routine inquiries and take appropriate messages. Use discretion in information provided. Manage patient care complaints.
Obtain outside records and radiology films and distribute films as needed. Prepares materials for all meetings as assigned.
Utilize Epic/Cadence system to schedule/reschedule patient appointments, diagnostic tests, and coordinate surgical procedures efficiently; cancel clinics and designate alternate clinic dates as required.
Utilize Epic to prepare clinical, operative and conference related correspondence, reports, and other documents. Maintain HIPAA confidentiality of department and patient data.
Compose correspondence as needed, which may contain confidential information.
Proofread and format documents to ensure accuracy.
Screen telephone calls and visitors to resolve complex inquiries. Triage patient and provider phone calls, resolve routine inquiries and take appropriate messages.
Provide backup administrative coverage for administrative staff vacation and sick time.
Coordinate schedules, meetings, appointments, and travel itineraries and related arrangements.
Compile data and information from multiple sources to prepare reports.
Process payment requests, requisitions, and invoices.
Distribute mail and organize filing systems accurately maintaining records.
Use complex functions of a variety of computer applications and software packages; prepare and compose correspondence, reports, memorandums and other documents.
Knowledge – Skills – Abilities
Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management. Organization, time management, interpersonal communication, and problem- solving skills.
#LI-SN1
Preferred Schedule:
M-F 8-430p
Position Requirements:
Appropriate experience may be substituted on equivalent basis
Minimum Required Education: High school diploma
Minimum Required Experience: 3 years of experience
Preferred Education: Business or Health administration related field; Associate degree
Preferred Experience: Health administration related experience, Epic proficiency, knowledge of medical terminology, project coordination.
Why MCW?
Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Pet Insurance
On campus Fitness Facility, offering onsite classes.
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
For a full list of positions see: www.mcw.edu/careers
For a brief overview of our benefits see: …
Title: Administrative Assistant Sr
Company: Medical College of Wisconsin
Location: Milwaukee, WI
Category: