Overview
Administrative Assistant / Time Keeper Jobs in Carmel-by-the-Sea, CA at In Monterey Peninsula, CA
Description
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
Davies Claims North America is looking for a Workers’ Compensation Team Assistant to provide administrative support to our Workers’ Compensation team. Reporting to the WC Claims Supervisor, you will provide administrative support to claims adjusters, nurses, and claims supervisors by connecting with claimants via phone and email, scheduling medical appointments, entering data in our claims system, and drafting and sending required State forms.
To be successful in this role, you need to be energetic, dependable, exhibit a positive attitude, maintain a strong work ethic, and be motivated to learn. You must have a High School diploma or above, be knowledgeable with medical terminology, and have data entry experience with special attention to detail. Additionally, you will need to have excellent telephone and customer service skills, great organizational skills, and superb time management skills. The right candidate will be interested in learning and working in the exciting and fast-paced workers’ compensation industry, as well as have a positive attitude and a customer-centric philosophy.
This role is a full-time, remote position with the ideal candidate residing in Florida.
Key Responsibilities
Assist Claims Supervisors and adjusters as needed
Maintain diary and workflow requirements
Prepare, copy, and mail State required forms and letters
Electronically compile documents for Excess Reports
Complete index inquiry forms
Copy and mail OJCC responses (PFBs)
Prepare and send DWC-25’s, DWC-19’s, and DWC-14’s as requested
Request police reports as requested
Provide training to new team assistants and/or adjuster trainees
Convey a positive attitude and teamwork for optimum provision of services to clients
Maintain CEU credits if licensed (FL All-Lines Adjuster or Workers’ Compensation License)
Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
Perform other duties as assigned by the Claims Supervisor, Assistant Claims Manager, Claims Managers, or QA Manager
Skills, knowledge & expertise
Required
High School diploma or above
Previous experience with data entry
Experience with Microsoft Outlook, Word, and Excel
Proactive, independent, and takes initiative with consistent follow through
Superb communication skills, verbal and written, conducted in a timely manner
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
Excellent team player with interpersonal skills
High level attention to detail and problem-solving skills
Capable of working collaboratively and independently
Exhibit discretion with sensitive and confidential information
Display a comfort level working with key people at all levels within an organization
Preferred
Medical terminology knowledge desired
Knowledge of current workers’ compensation laws and statutes
Benefits
Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:
Medical, dental, and vision plans to ensure your health and that of your family
A 401k plan with employer matching to help you build a secure financial future
Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment
Paid holidays
Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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Title: Administrative Assistant / Time Keeper
Company: In Monterey Peninsula, CA
Location: Carmel-by-the-Sea, CA
