Overview
Administrative Assistant – Training Program Jobs in Berkeley, CA at A Better Way Inc
Full Job Description
Position:Administrative Assistant – Training Program
Accountability:Reports to Director of Training
Job Status:Full-Time Position, 40 hours per week
Date Revised:February, 2024
ADMINISTRATIVE ASSISTANT – TRAINING PROGRAM
TRAINING DEPARTMENT – BERKELEY
Job Summary:
40 hour per week full-time position. Support the Training program within the A Better Way (ABW) organization; maintain data, maintain positive relations with all staff and assist with the daily operations of the agency as necessary.
Responsibilities:
Manage monthly invoice documentation process with acute attention to detail and frequent accuracy quality assurance checks.
Administrative assistance; managing training dept. email account, customer service tickets for online training system, copying, filing, documentation.
Work closely with Training Team to ensure workflow runs smoothly
Support with course coordination, scheduling and reminders for events
Support pre and post training events with administrative assistance- copying, room setup/breakdown
Assist in aggregating and maintaining data relevant to Training Management
Reporting of data on quarterly, annual and as-needed basis
Support with registration using constant contact, Wufoo, and online training system
Conduct online marketing for training department
Maintain monthly Continuing Education submission records to governing boards
Act as liaison with the counties, licensing boards, etc. to provide information with integrity
Maintain fiscal year contract records and monthly invoicing for contracted trainers and counties
Support new hire onboarding activities as needed (Paycom, training registration, etc.)
Support large event coordination as needed
Contribute to documentation of processes and policies in Training Department
Other duties as assigned
Qualifications:
2 year degree or commensurate experience
Extensive knowledge of computers and programs
Advanced use of MS Office Suite (Word, Excel, Power Point)
Excellent interpersonal skills which include proactive communication, listening skills, approachability, and attitude
Excellent verbal and written communication skills
Ability to represent A Better Way in a positive and professional manner during telephone/written communication and in-person contact with clients, care-givers, providers, trainers and staff
Customer service approach to work with strong skills of patience and problem solving
Ability to manage several project timelines simultaneously, with a commitment to stay organized using online project management software
Obtain a drivers license and have access to a dependable automobile and ability to drive to multiple locations throughout the month
Work Environment:
While performing the duties of this job, the employee regularly works in an office setting.
Hybrid remote [local]/ in office. Often in office 2-3 days a week, more as needed.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
Position Type/Expected Hours of Work:
This is a Full-Time position: 40 …
Title: Administrative Assistant – Training Program
Company: A Better Way Inc
Location: Berkeley, CA
Category:
