Overview
Administrative Associate Jobs in Stanford, CA at Stanford University
As a Certification Department Administrative Assistant, you will be responsible for processing Re-Certification/Annual Maintenance applications, supporting day-to-day functions within the Certification Department, and ensuring that responsibilities are performed to the highest standard. You will work closely with internal and external clients to provide exceptional customer service and ensure accurate processing of applications.
Essential Job Functions:
Process incoming applications, including reviewing for completeness, issuing and retrieving invoices, and ensuring all relevant documentation is placed in the appropriate files following IAPMO R&T procedures.
Provide exceptional customer service to clients regarding application content, invoices, and any inquiries.
Issue letters as advised by IAPMO engineering staff related to standards, test reports, or sample updates.
Support the team by backing up administrative functions in the absence of colleagues.
Process cancellations and reinstatements of files or applications due to nonpayment or modifications.
Communicate effectively with internal and external customers via phone, email, and in writing.
Contribute as a team player on department projects and collaborate with other departments for cross-functional initiatives.
Educational Qualifications, Skills & Experience:
High School Diploma or equivalent.
Minimum of 2 years of experience in an office environment.
Strong customer service, memory retention
Solid PC skills and computer literacy with proficiency in Microsoft Excel, Word, and PowerPoint.
Knowledge of accounting or bookkeeping is a plus.
Ability to work under pressure and meet tight deadlines.
Strong organizational and productivity management skills.
Collaborative and team-oriented approach to work.
Salary -$21-$23/hrly
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Title: Administrative Associate
Company: Stanford University
Location: Stanford, CA
