Overview
Administrative Associate Jobs in Lincoln, NE at University of Nebraska System
About Us:
At DSM Spine + Sport, we specialize in spine and sports medicine, helping patients achieve optimal health and performance through innovative treatments and compassionate care. We are seeking a dedicated Front Office Coordinator to be the face of our clinic-providing exceptional service and support to both patients and our healthcare team.
Position Summary:
The Front Office Coordinator plays a key role in ensuring a smooth and welcoming experience for every patient. This position is responsible for managing front-desk operations, including patient scheduling, check-in/check-out procedures, insurance verification, and administrative support. The ideal candidate is highly organized, detail-oriented, and excels in a fast-paced, patient-centered environment.
Key Responsibilities:
Greet and assist patients in a warm, friendly, and professional manner
Manage phone calls, emails, and appointment scheduling using EMR systems
Check patients in and out, collect copays and other payments as needed
Verify insurance eligibility and obtain authorizations when required
Maintain accurate patient records and ensure confidentiality at all times
Coordinate with clinical staff to ensure efficient patient flow
Handle incoming/outgoing mail, faxes, and document scanning
Monitor office supplies and assist with ordering and inventory
Support day-to-day administrative tasks as needed
Qualifications:
High school diploma or equivalent required; associate degree or medical office training preferred
1-2 years of front office experience in a healthcare setting (orthopedics, physical therapy, or sports medicine preferred)
Proficiency with electronic medical records (EMR) and Microsoft Office
Excellent communication, multitasking, and interpersonal skills
Strong attention to detail and ability to maintain confidentiality
Bilingual skills a plus (but not required)
Pay: $20.00 – $25.00 per hour
Show more
Title: Administrative Associate
Company: University of Nebraska System
Location: Lincoln, NE
