Overview
Administrative Clerk Jobs in Austin, TX at Alamo Concrete Products
Corporate Marketing & Office Administrator
At PRISM Real Estate Services, we put People first, show Respect to earn it, operate with Integrity, and prioritize Service to others in order to live a Meaningful life, develop a Reputation for Excellence in all things, and to Strengthen each other for tomorrow. These are our values and the “why” that drives us as a premier property management company in order to provide active first-class management to both our residential and commercial portfolios across Kansas City and the Midwest.
Our values compel us to cultivate a RELATIONAL work community full of MOTIVATING people that celebrate wins big and small. Our ever-changing world requires that we remain ADAPTABLE to meet needs and FORWARD-LOOKING to anticipate and overcome challenges. What doesn’t change is the need for our team of AUTHENTIC, ACCOUNTABLE, and ACCESSIBLE professionals who say what they mean, do what they say, and love what they do. We take the INITIATIVE to make a difference and strive to be INVENTIVE, never settling for what worked yesterday. It is through this culture that we are constantly building a more REWARDING place to work and a COLLABORATIVE team to achieve our mission.
At PRISM, the Corporate Marketing & Office Administrator is a versatile and creative professional that assists with the marketing needs of the company, as well as individual properties, and is a leader at managing the general office function and various administrative tasks for the corporate office as well as IT functions for all of Prism.
Prism is looking for a Corporate Marketing & Office Administrator like YOU if you are…
Dependable – The team learns fast that you can be trusted and that they can rely on your constant presence, consistent desire to improve, and genuine care for the success of the office. Though not afraid to ask for help when needed and grateful for the Prism family that has your back, you are self-motivated and don’t have to be convinced to be present and do your best. You take pride in the quality of your work and the assistance you provide to those around you.
Detail-Oriented and Organized – Some people may look at you funny because you have filed receipts for the first school supplies you purchased with your own money in third grade, but we will look at you with a proud smile because that is evidence that you will be great at this job! There is a place for everything, and you like everything to be in its place which translates to organized files, invoices, and emails. You are not concerned at the prospect of looking after tenant files or tracking work order charges because your favorite store is Staples and consequently nothing slips through the cracks in your world (or filing cabinet).
A Great Communicator – You know that step one to being a great communicator is being a GREAT LISTENER!!! You listen to understand rather than respond and make sure you understand before making decisions. It is not a burden for you to respond to office visitors, employee questions, or sort out other various confusion. Not only are you reachable and keep people in the loop but convey messages and information with clarity and respect regardless of the situation.
A Master of Technology – Setting up new laptops and managing company software is fun for you and not the stuff of nightmares. You are confident in your ability to troubleshoot technical difficulties and willing to guide anyone, no matter their level of knowledge of technology. You know exactly where to find any random setting that may need to be changed and can get the answer before they’ve even finished asking the question!
A Customer-Focused Problem Solver – Whether it is a new employee with a confusing technical question or an office visitor looking for their meeting spot, you love the chance to find and create solutions that make a difference. Problems aren’t the problem to you; they are opportunities for things to get better so they don’t need to be avoided. Creativity and emotional intelligence benefit you greatly in this area because not only does being a problem solver make your life easier, it also keeps you looking like a genius.
A Lifetime Learner – You are confident in what you know, but always willing to learn more. You are patient because people are complex and the more you learn about them, the better you can help solve their problems. Above all, you adapt. You know that being willing to explore different approaches and strategies to administration can help you and Prism thrive. Everything is subject to change, except your heart for people and passion for them to experience their best.
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS
Maintain a positive attitude and professional demeanor in keeping with the objectives of PRES.
Demonstrate neat and clean appearance in accordance with the PRES dress code.
Practice regular and predictable attendance in the office (this is not a remote position).
Follow instructions, meet deadlines, and apply constructive feedback.
Adhere to safety protocols and established procedures for admittance to the corporate office.
Ability to lift 25 pounds, bend, stand, and sit for long periods of time.
Track time worked accurately and honestly per established handbook policies and software.
Display excellent communication skills (written and verbal). Understand, speak, and write fluently in English.
Check and respond to emails daily. Follow up on unfinished matters and see through to completion.
Complete tasks through detailed examination with a priority on accuracy.
Use initiative to adapt to task, project, and organizational changes with a flexible mindset.
Maintain effective organizational practices regarding personal space, files, and record keeping.
Multitask a variety of projects at a fast pace with appropriate prioritization.
Utilize reliable transportation for commute and occasional local errands (5-mile radius). Provide proof of valid driver’s license and active auto insurance for a personal vehicle.
Meet PRES standards regarding a criminal background check.
Successfully complete compliance-related courses at hire and pass additional required courses annually or more frequently as requested (ex: Fair Housing, Cyber Security, Discrimination, Sexual Harassment, etc.).
Personify PRES values and positively contribute to PRES culture to help PRES achieve our mission.
SIGNIFICANT DUTIES & RESPONSIBILITIES
Corporate Administration
Check and distribute mail to employees in the corporate office daily.
Order, stock, and distribute office supplies.
Scan, photocopy, fax, and mail documents as requested.
Create, retrieve, and maintain documents in electronic and hard copy filing system.
Respond to requests for information and data in a timely manner.
Resolve administrative problems and inquiries.
Create and modify documents including correspondence, reports, memos, and emails.
Assist in promoting company-wide adherence to the PRES Employee Handbook.
Answer the main office phone line and transfer calls to the appropriate destination. Distribute voice mail correspondence to the intended recipient. Answer the door and direct visitors.
Assist with tasks that increase staff engagement and improve lead management.
Send the weekly leasing report to applicable properties.
IT Support
Order and set up laptops, tablets, and other devices for use by new hires at all locations.
Audit, track, and manage all Prism supplied employee devices and tablet accounts.
Troubleshoot and assist employees in successfully utilizing Prism provided technology for job task completion.
Manage social media, software, Microsoft 365, and SharePoint accounts to prevent unauthorized use and audit monthly.
Monitor and maintain the Prism website and LinkedIn to ensure an accurate and current reflection of the company.
Manage the IT database.
Marketing
Design, create, and produce promotional materials including flyers, invitations, and other marketing products.
Create, schedule, and post content for Prism and all properties on websites, social media, and ActiveBuilding.
Coordinate with property staff to post about resident events.
Coordinate with corporate staff to post about monthly management, maintenance, and leasing award winners.
Create Instagram pages and automatically publish posts created on Facebook.
Monitor and follow up with all customer and employee comments and reviews.
Event Planning
Coordinate and schedule meetings and events including coordinating the monthly property manager meeting.
Philanthropy
Facilitate Prism Cares events, donations, and initiatives.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of and adherence to PRES policies and procedures.
Knowledge and effective operation of PRES equipment and software (computer, tablet, phone, fax, scanner, copier, payroll & timekeeping software, position specific software, etc.).
Ability to communicate verbally and in writing with clarity and professionalism.
Ability to make sound decisions and worthwhile recommendations within the position’s scope of responsibility, creatively problem solve, and think on the spot.
Ability to establish and maintain effective working relationships with stakeholders (co-workers of all levels, tenants, residents, clients, community service agencies, vendors, investors, public, etc.).
Ability to meet communicated deadlines and effectively manage stress.
Ability to work independently and follow detailed instructions.
Ability to effectively utilize Word, Excel, Outlook, SharePoint, and other Microsoft Office applications.
Ability to use independent judgement and maintain confidentiality as appropriate to employee and company information.
Knowledge of principles and practices of office management, record filing and keeping.
STANDARD REQUIREMENTS & QUALIFICATIONS
High School Diploma or equivalent.
Previous experience in office administration and marketing.
Verification of ability to work in the US (E-Verify).
PREFERED QUALIFICATIONS
Bachelor’s Degree in Marketing, Graphic Design, Office Administration, or related field.
Experience with Adobe Photoshop, InDesign, Illustrator, and Canva.
Because of our values, by way of our culture, Prism Real Estate Services strives to achieve our mission to improve the lives of people in our communities, one property at a time. This includes our talent community spread between our corporate office and various properties. It is the dedication of our people to our teams and tenants that ultimately drives our success. This PRISM NATION of talent always has room for one more independently motivated, passionate, and fun individual looking for a work family in which they can thrive. If you see yourself in this description, we hope you will consider joining our team.
In addition to a great work experience, we provide our team:
Partially Funded Health, Dental, & Vision Insurance
Company Funded Life Insurance
Additional Voluntary Life Insurance
Voluntary Short-Term Disability Insurance
Company Funded Long-Term Disability Insurance
Starting 2-Weeks Paid Time Off (PTO) That Increases Over Time
An Extra “Bonus Day” Off Each Quarter
6 Paid Holidays Yearly (with Additional Hours the Day Before or After)
401(k) with Safe Harbor Matching
Rent Discount at Select Prism?Properties
Complimentary Employee Assistance Program (EAP)
Opportunities to Volunteer in the Community as a Company
Prism Real Estate Services, LLC is an Equal Opportunity Employer (EOE) and participates in E-Verify. Principals Only.
Title: Administrative Clerk
Company: Alamo Concrete Products
Location: Austin, TX
