Overview
Administrative /Legal Assistant Jobs in Towson, MD at Law Offices of Debra A. Thomas
Quality Inn
Located behind Burger King
1410 parkhill parkway
Pell city Al 35125
Job Title: Front Desk Agent
Job Summary:
We are seeking a customer-oriented Front Desk Agent to join our team. In this role, you will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. The ideal candidate will have a strong background in hospitality, excellent phone etiquette, and a passion for delivering outstanding guest experiences.
Duties:
– Greet and welcome guests in a friendly and professional manner
– Handle guest check-ins and check-outs efficiently
– Assist guests with inquiries and provide information about hotel services and amenities
– Manage reservations and ensure accurate room assignments
– Process payments and maintain guest accounts
– Address guest complaints and escalate issues as needed
– Collaborate with other hotel staff to ensure guest satisfaction
– Perform night audit duties as required
– Laundry Duites and light cleaning
Qualifications:
– Previous experience in a hotel or resort setting preferred
– Strong customer service skills with a focus on guest relations
– Knowledge of hospitality management principles
– Excellent communication skills and phone etiquette
– Ability to multitask and work effectively in a fast-paced environment
– Familiarity with hotel management software is a plus
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your dedication to customer service will shine. Apply now to embark on a rewarding career in the hotel industry.
Job Types: Full-time, Part-time
Pay: $10.50 – $11.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Evenings as needed
Evening shift
Holidays
Monday to Friday
Morning shift
Nights as needed
Night shift
Overnight shift
Rotating weekends
Weekends as needed
Weekends only
Work Location: In person
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Title: Administrative /Legal Assistant
Company: Law Offices of Debra A. Thomas
Location: Towson, MD
