Overview
Administrative Office Assistant Jobs in Jacksonville, FL at FASTSIGNS #171701
The Family Center envisions a future where all New Yorkers thrive in secure healthy communities. Our
mission is to provide holistic care and support to individuals and families affected by life-altering
events to create a path to healing, stability and a fulfilling future.
www.thefamilycenter.org for more information.
The Family Center is looking for a full-time Operations Administrative Assistant, who will be
responsible for assisting with administration and daily operations for The Family Center’s office in
Brooklyn, NY. The Operations Administrative Assistant reports to the Operations Manager.
Primary Responsibilities
Open and close the building
Answer and direct phone calls
Operate the door entry system and monitor clients and visitors entering and exiting the
building
Serve as a first point of contact for clients and visitors, handling inquiries and providing
assistance in a professional and courteous manner
Keep the reception area, front office, kitchen and restrooms presentable, neat and fully
functional
Monitor the reception area and address any concerns or issues according to protocol
Monitor security camera footage and respond to any concerns or incidents according to
protocol
Maintain facilities, working with the Operations Manager to coordinate vendor services
Process client co-pays and metro card disbursements, and maintain records
Schedule appointments for physicians on staff
Manage consultation room calendars
Order, track, and process supplies, including putting away and organizing supplies
Process weekly bills in coordination with outsourced fiscal operations staff
Document and make bank deposits
Handle mail, E-Fax and deliveries to staff, including trips to post office and FedEx as required
Provide support for meetings and events, including handling catering, setting-up equipment
etc.
Assist in responding to medical and safety emergencies, which may include coordinating with
managers and emergency responders, administering Narcan/First Aid, documenting incidents
etc.
Handle sensitive or confidential information with discretion and in compliance with privacy
regulations
Assist with clerical and other tasks, including data entry tasks, as needed
Other duties as assigned
Required Qualifications
Associate’s Degree or High School Diploma plus 2 years of experience working in an office or
customer service environment
Excellent customer service skills
Excellent communication skills (both written and verbal)
Superb attention to detail and the ability to catch and fix errors
Excellent judgment and problem solving skills
Excellent organizational skills
Solid computer skills, especially Excel
Self-starter
This position will require the applicant to stoop, kneel, bend and lift up to 25 pounds. The
applicant must also be able to conduct daily building walkthroughs that require walking up and
down multiple flights of stairs
Desired Qualifications
Experience managing reception areas with children and families
Location: This position is fully on-site. Our office is located at 493 Nostrand Avenue, Brooklyn, NY,
which is conveniently located steps away from several public transportation options.
Starting Pay Range: $40,000.00-$45,000.00 per year
Schedule: Full-time, 35 hours per week. This position requires scheduling flexibility, including working
evenings and Saturdays as needed. The schedule range is anytime between 8:00am-7:00pm.
Employee Benefits: The Family Center offers a highly competitive benefits package, which includes
medical, dental and vision insurance, Long-Term Disability insurance, a 403(b) retirement plan, a
pension plan, a Flexible Spending Account (FSA), Life Insurance, commuter benefits, a tuition
reimbursement program, paid federal holidays, summer Fridays and other early leave days throughout
the year, a generous vacation policy, and extensive professional training and development
opportunities.
The Family Center is a registered 501(c)(3) nonprofit, and is an eligible employer for the Public Service
Loan Forgiveness Program.
At The Family Center, we are dedicated to creating a positive work environment for our team. We
value relationship-building and collaboration within and across its departments. We also greatly value
and appreciate our team members, their well-being and work-life integration. We strive to create a
workplace where staff feel supported and receive ongoing coaching, training and opportunities for
growth. The Family Center is also committed to diversity, equity and inclusion (DEI) and has a DEI
program that all team members have the opportunity to participate in and contribute to.
How to Apply
Please email your resume and cover letter to [email protected] and put “Operations
Administrative Assistant” in the subject line. In your cover letter, please include your salary
requirements.
Equal Opportunity
The Family Center is an equal opportunity employer, and all qualified applicants will receive
consideration for employment without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local laws.
Title: Administrative Office Assistant
Company: FASTSIGNS #171701
Location: Jacksonville, FL