Overview
Administrative Program Coordinator Jobs in Green Bay, WI at State of Wisconsin
About Us
We’re a small, growing aviation insurance brokerage known for delivering personal, knowledgeable service to our clients across the aviation industry. Our tight-knit team supports aircraft owners, flight schools, and aviation businesses nationwide. We offer a great work atmosphere, opportunities to grow, and a strong team culture.
Position Overview
We’re looking for a dependable, detail-oriented Insurance Customer Service Representative who thrives in a fast-paced environment and enjoys working directly with customers. You’ll be the friendly voice of our company, assisting clients with policy needs, documentation, and communication — and we’ll train the right candidate if you’re not yet licensed.
Responsibilities
Answer incoming phone calls and assist clients with insurance inquiries
Complete and submit insurance applications
Email/mail documents including invoices, certificates, policies, and applications
Call clients to follow up on paperwork, payments, or renewals
Process and collect payments
Scan, upload, and manage documents digitally
Use Microsoft Office and company-specific software
Provide general office support and assist with marketing efforts
Maintain a positive and professional demeanor with clients and team members
Requirements
1+ year experience in insurance or aviation industry
Strong communication and organizational skills
Comfortable with Microsoft Outlook, Word, and Excel
Attention to detail and ability to manage multiple tasks
Must be licensed in Property & Casualty insurance or willing to obtain a license with our support
Preferred Skills
Familiarity with aviation terminology or aviation operations
Customer-first mindset with a willingness to learn
Ability to work independently and as part of a team
Tech-savvy with ability to quickly learn new software systems
Why Join Us?
We’re not your typical insurance office. You’ll work directly with the owners in a supportive, growth-focused environment where your ideas and contributions are valued. We believe in helping our clients — and our employees — soar.
Job Type: Full-time
Pay: $17.00 – $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
Work Location: In person
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Title: Administrative Program Coordinator
Company: State of Wisconsin
Location: Green Bay, WI
