Overview
Administrative Specialist 1, Administrative Specialist Trainee 1, Administrative Specialist Trainee 2, (NY HELPS) Box OP-1890/26355 Jobs in Albany, NY at Education Department, State
About us
JBe Beauty is a small business in Denver, CO. Our goal is to JBe Beauty is a boutique aesthetic experience. We offer a carefully crafted menu of luxury brow, lash and laser skincare services. Each of our services pair perfectly with one another and allow our clientele to express their inner beauty identity. We customize each service to best meet what our clients need in the moment and long-term. We like to give our clients the WOW factor and create genuine LONG-LASTING connections. Our goal is to POUR energy into our clients, so they leave BEing the best version of themselves. That’s where you come in!.
Our work environment includes:
Lively atmosphere
Casual work attire
On-the-job training
Safe work environment
The Studio Adminstrative Assistant position is full time hourly role that reports directly to the JBe Beauty Owner. The position provides administrative support to the JBe Beauty team and clients.
The position supports communication between the JBe Beauty artists, clients , and students in person and online.
Our ideal assistant is flexible with a love for problem solving. Our coordinator will become a subject matter expert on JBe Beauty’s service menu and all the operational functions that make the studio run smoothly.
Primary tasks and responsibilities
Provide consistent smile-filled customer service to everyone you interact with on behalf of JBe Beauty
Manage JBe Beauty phone system including: answer phone calls, responding to text messages, returning missed phone calls, and reviewing and responding to voicemails
Manage appointment calendar: understand scheduling system functionality. Schedule, reschedule, cancel appointment
Follow studio policies and procedures to create a seamless consistent experience
Collaborate with Studio artists and owner as needed
Manage the studio front desk: organize and ensure front desk and waiting are is presentable
Greet, check-in and checkout clients.
Troubleshoot scheduling system issues
Understand services and answer client questions accordingly
Monitor inventory and notify owner when items need to be ordered
Answer client messages and comments on social media platforms
Actively assist in creating social media content via Instagram stories, capturing picture and video content in the studio as directed.
Attend staff meetings and team huddles
Run studio errands as needed
Other duties as assigned.
Minimum Qualifications:
2+ years of customer service experience
Minimum Competencies:
Technologically savvy and the ability to learn computer systems quickly
Interest in aesthetic services
Friendly, Fun Loving, and Confident demeanor with excellent interpersonal skills
Problem solving ninja
Ability to work in a team and also be self-motivated and self-directed.
Ideal Behaviors:
Positive outlook and attitude consistently
Willingness to learn and pivot in a constantly changing environment
Takes ownership and pride in all daily tasks and duties
Assumes positive intent in both coworkers and clients
Open and willing to have honest communication with owner and coworkers in both positive and negative situations
Consistently punctual and timely
Solution focused
Honest and trustworthy
Excited about the beauty industry
Flexible attitude and schedule
Open to being a thought collaborator
Job Type: Full-time
Pay: $19.00 – $21.00 per hour
Benefits:
Paid time off
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Ability to Commute:
Denver, CO 80246 (Required)
Ability to Relocate:
Denver, CO 80246: Relocate before starting work (Preferred)
Work Location: In person
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Title: Administrative Specialist 1, Administrative Specialist Trainee 1, Administrative Specialist Trainee 2, (NY HELPS) Box OP-1890/26355
Company: Education Department, State
Location: Albany, NY
