Overview
Administrative Specialist Jobs in Princeton, NJ at SAIC
Description of Work
Salary Recruitment Range: $37,782-$42,000
Salary Grade: NC08
This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.
Mission of the Department of Insurance:
To promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect.
Incentives of NC State Employment:
We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:
12 Annual paid Holidays
North Carolina State Health Plan administered by AETNA
Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
NC State Retirement(TSERS)
WeSave Employee Discounts
Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the link below:
https://oshr.nc.gov/state-employee-resources/benefits.
Primary Purpose of this Position:
Field incoming phone calls to the agent service division regarding licensing questions, financial/continuing education questions, Public Records Requests, and complaints against licensed individuals or business entities. This position also assists in processing referred license applications received from the department’s third-party vendor who screens initial license applications and refers those which do not meet the licensing requirements or who have answered a disqualifying question. This position sets up complaint or inquiry files for the Compliance Section and assists the Licensing Manager with licensing issues, special projects and complete all other duties as assigned based on the business needs of the Division.
Knowledge, Skills and Abilities / Competencies
Considerable knowledge of services, policies and procedures related to a program or area of
specialization.
Ability to demonstrate and apply this knowledge in performance of administrative tasks; ability to
explain and interpret information to clients/customers and staff.
Considerable knowledge of program policies, procedures and information systems in order to
communicate and process information.
Ability to compile, assimilate and organize both printed and electronic information; ability to apply
knowledge of data collection, storage, organization, manipulation and/or analysis of data.
Ability to utilize office equipment and other relevant technology (software and systems) to meet
organizational needs.
Ability to identify and understand issues, problems, and opportunities; use effective approaches for
choosing a course of action or developing appropriate solutions.
Ability to clearly convey information and ideas through a variety of media to individuals or groups.
Ability to present ideas clearly and effectively in written form; ability to adjust language or
terminology to meet the needs of the audience; ability to use correct grammar, organization, and
structure.
Minimum Education and Experience Requirements
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Managment Preferences
At least 2 years of customer service or call center experience.
Basic experience comprehending and reviewing professional license applications and background reports.
Basic understanding of insurance concepts.
Supplemental and Contact Information
For consideration for this vacancy, all applicants must complete an on-line application using the “APPLY” button above. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript.
Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.
To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.
The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.
The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.
***INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***
***Applications with “see attached” or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
Applicants seeking Veteran’s Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.
Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
Title: Administrative Specialist
Company: SAIC
Location: Princeton, NJ
