Overview
Administrative Specialist Jobs in Houston, TX at TotalEnergies
Your Mission:
At Garces, Grabler & LeBrocq, we’re not just a law firm—we’re a team on a mission to make a difference. We’re looking for a Bilingual Front Desk GGL Ambassador to be the friendly, professional face of our Hackensack office and a vital link between new clients and our legal team. You’ll help fuel client acquisition efforts, provide key administrative support, and guide prospective clients on their journey with us.
This is your chance to be the first impression—warm, helpful, and proactive.
What You’ll Do:
Be the voice of the firm: answer incoming calls, screen prospective clients, and gather vital info to assess case potential.
Conduct detailed intake interviews and determine the best course of action—internal referral or external resource.
Enter new client leads into our case management system (Smart Advocate) and follow up with precision.
Organize, upload, and manage client documents and legal files.
Schedule appointments and coordinate logistics with our Investigators and Car Service providers.
Translate documents and conversations for Spanish-speaking clients and internal team members.
Keep the client experience running smoothly—communicate with attorneys, paralegals, and departments with clarity and urgency.
Assist with denial disputes and client support tasks as needed.
Represent our values and mission with professionalism, empathy, and a positive attitude.
What You Bring:
Bilingual fluency in Spanish & English (required).
1+ year of experience in customer service, sales, healthcare, or legal assistance.
Stellar communication skills and active listening ability.
Organizational superpowers and laser-sharp attention to detail.
Tech-savvy—proficient in Microsoft Office and comfortable with case management systems (Smart Advocate a plus!).
Professional presence and a people-first mindset.
Ability to adapt quickly and juggle multiple priorities with grace.
A strong understanding of—or interest in—personal injury and medical/legal services.
Requirements:
High School Diploma or GED
Ability to sit for long periods and occasionally lift up to 15 lbs
Must be available for in-person work and occasional travel to other GGL locations
Flexibility for occasional weekend availability or overtime
Perks & Benefits:
Competitive Pay + Bonus Opportunities
401(k) + Matching
Health, Dental, Vision, Life Insurance
Flexible Spending & Health Savings Accounts
Paid Time Off & Holidays
Employee Discounts & Assistance Program
Fun firm culture: Birthday lunches, holiday parties, summer picnics, and more!
Access to NJ Devils & Rutgers game tickets
Ready to Join the GGL Team?
Be part of something bigger. If you’re ready to make an impact and grow with a respected NJ law firm, apply now!
Compensation:
$18 – $25 hourly
Responsibilities:
Answer phone calls and emails and communicate relevant information to the appropriate parties
Follow the correct sign-in procedures for visitors to keep our building secure
Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed
Schedule appointments and ensure the business calendar is accurate and up-to-date
Handle deliveries and manage incoming and outgoing mail
Qualifications:
Displays impeccable interpersonal, time management, organizational, and customer service skills
High school graduate, G.E.D. recipient, or equivalent
Has previous experience with word processing programs and basic computer skills
1+ year of front desk receptionist experience or related job experience preferred
Has experience answering telephone calls and troubleshooting stressful situations
Bilingual English – Spanish
About Company
When the people of New Jersey want to find a lawyer, they find us. Garces, Grabler & LeBrocq was founded in 1991 primarily as a personal injury law firm. We have diversified our practice to provide a broad range of legal services. We are one of the few multilingual law firms in NJ, with +100 employees and +30 NJ lawyers representing clients in New Jersey, New York, and Pennsylvania.
Compassionate, Knowledgeable, and Driven NJ Lawyers.
The law firm of Garces, Grabler & LeBrocq matches each New Jersey attorney with the client’s needs: a personalized approach we have found to be a win-win. Our NJ lawyers work as a team to provide expert legal representation for all legal matters. Garces, Grabler & LeBrocq is divided into departments by practice area.
At Garces, Grabler & LeBrocq, we have the resources you expect from a large law firm while providing the personal attention you deserve.
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Title: Administrative Specialist
Company: TotalEnergies
Location: Houston, TX
