Overview
Administrative Specialist Jobs in Charlotte, NC at Anuvia Prevention & Recovery Center
Jacobs Real Estate
What are we looking for?
An individual who is service and detail oriented. They have a strong sense of urgency, but not at the expense of quality. He/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high achiever who is committed to being a team player, putting clients first, doing the right thing, and seeking win-win agreements. The Transaction Coordinator must be adaptable to change and be solution oriented. He/she will manage the entire contract-to-close process efficiently to ensure all transactions close on time, with little or no hassle to clients and third parties.
This individual must provide exceptional customer service.
What will you do?These are standards a well-above-average performer will maintain or exceed:
-Provide exceptional customer service throughout the entire closing process and post closing process.
-Provide excellent support and communication to the Real Estate Agent throughout the entire process.
– Work closely and effectively with third party affiliates throughout the entire process.
Essential duties and responsibilities
Acts as liaison between real estate agents, clients, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manages the administrative tasks involved in closing a sale.
Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released.
Maintain accurate and compliant files for all transactions.
Understand the contracts in order to summarize all important terms, conditions, and contingency dates.
Provide a detailed weekly update to the Agent.
Remind Agent of all upcoming deadlines.
Communicate regularly with the client to send them reminders, check in, and let them know what to expect in each step of the closing process.
Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information.
Draft any addendums needed along the way and keep a record of them on file and ensure they are shared with relevant pirates.
Be the first point of contact/resource for all questions that arise throughout the closing process from agent (and client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.)
Stay in good communication with the agent if any issues arise that they need to handle or negotiate
Coordinate closing date, time, and location and notify all parties.
Submit all necessary documentation to the office broker for file compliance.
Input all client information into the client database system.
Followup with clients after the sale to check in and request a testimonial
Knowledge/Skills
Excellent at building rapport
Strong written and verbal communication skills
Good organizational skills
Learning based
Will to learn scripts and dialogues
High School Diploma or equivalent
Ambitious with proven ability to succeed
Computer and software skills
Phone Etiquette
Job Type: Full-time
Pay: $18.00 – $24.00 per hour
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
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Title: Administrative Specialist
Company: Anuvia Prevention & Recovery Center
Location: Charlotte, NC
