Overview

Administrative Specialist (Juvenile) Jobs in Waukesha, WI at Waukesha County, WI

Full Job Description

Description

Circuit Court Services is recruiting for a detail-oriented professional to serve as Administrative Specialist in the Juvenile/Probate Division.

The individual hired will be responsible for direct customer service, data entry, case creation, processing and reviewing electronically filed documents for completeness, drafting of correspondence, scanning, cash handling, billing and receipting, scheduling matters for Court and a variety of other administrative duties in a very busy and fast paced environment. Starting hourly pay range is $20.82 – $21.68. Full range extends to $27.50/hour.

Candidate will be responsible for delivering a high level of front-line, face-to-face customer service, case initiation, processing a large volume of electronic and paper filings, answering a wide variety of telephone calls and processing various financial transactions.

Example of Duties

FUNCTION OF THE JOB

Under general supervision, performs skilled administrative and/or program support work in a department, division, program, or other work unit within County government. Typical duties include: prepares and maintains a variety of detailed records, reports and files, collects and disseminates data and information, responds to customer/client concerns and questions, performs basic cash management functions, assists staff with programs and projects, provides information, solves problems, responds to inquiries and performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS

At this level, work is performed independently. Assignments are varied, involving different and/or unrelated processes and methods that require evaluation of alternate courses of action. Latitude to select the most appropriate methods and tools to get the work done are made within established administrative guidelines, regulations, or instructions. The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. The incumbent seldom refers matters to supervisor except for clarification of policy or resolution of unusual matters.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

The following list of duties and responsibilities are commonly performed by a position at this level, but are not necessarily required of all positions.

Performs all functions of Administrative Assistant.

Performs basic cash handling tasks and transactions and maintains account records which may include expenditures, collections, or budget information.

Prepares, researches, analyzes, and organizes information to produce a variety of documents, reports, informational materials, statistics, or other materials for the department.

Creates, updates, and maintains a variety of spreadsheets, databases, and applications; prepares reports, tables, and charts.

Evaluates, establishes, and maintains complex files and filing systems pertaining to the area of responsibility.

Identifies, responds to, and resolves inquiries and issues utilizing knowledge of the department programs and operations.

Provides information and assistance to customers, clients or staff regarding department programs and/or requirements, operations, policies and procedures.

Organizes and schedules meetings or events including meeting room set-up, technology, communication etc.

Identifies and resolves basic problems and refers more complex questions or concerns to appropriate staff.

Establishes and maintains effecti…

Title: Administrative Specialist (Juvenile)

Company: Waukesha County, WI

Location: Waukesha, WI

Category:

 

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