Overview
Administrative Support Assistant (Senior Office Support Assistant) Jobs in Poplar Bluff, MO at State of Missouri
Client Care + Admin Assistant (Primarily Remote) – Supportive admin role with a heart for mental health
Hours: Monday–Friday, 9:00 AM – 5:00 PM (Mountain Time)
Location: Primarily Remote (with the exception of quarterly in-person staff meetings; occasional in-person meetings with Executive Director; optional occasional team outings)
Compensation: $23/hour + benefits
Start Date: ASAP
Denver Counseling Solutions is a group mental health practice serving Colorado through in-person and telehealth services. We’re known for being accessible, authentic, and action-oriented, and we’re looking for a Client Care + Admin Assistant who can help us stay true to those values.
This role is perfect for someone who’s organized, warm on the phone, tech-savvy, and eager to support both our clients and our leadership team. You’ll be the first point of contact for new clients reaching out for therapy, helping guide them through the scheduling process, and you’ll also assist the Executive Director with a variety of administrative tasks that keep the practice running smoothly.
What You’ll Do
> Client Support & Scheduling:
Answer phone calls, voicemails, and emails from current and potential clients with warmth, clarity, and professionalism
Speak with new clients to gather basic information and guide them through therapist matching and scheduling
Use our EHR to manage provider calendars and client appointments
Help ensure new clients are fully prepared for their first session
Keep accurate records of communications and scheduling details
Communicate changes, cancellations, or urgent issues to clients and therapists in a timely manner
Refer clients to outside providers or resources if we are not a fit for their needs (we’ll provide a detailed referral list)
> Admin & Executive Support:
Assist the Executive Director with administrative tasks such as organizing internal documents, coordinating team communications, and preparing materials
Track small projects and follow-up tasks to keep operations moving smoothly
Support with data entry, filing, and general practice organization
Offer suggestions and take initiative when gaps or inefficiencies are noticed
Meet weekly with our Executive Director (occasionally in person)
What We’re Looking For
Friendly, professional, and compassionate
Able to remain calm, grounded, and supportive when speaking with people in distress
Excellent communication skills (phone, email, and written)
Organized and able to manage multiple tasks and competing priorities
Proficient with computers and comfortable navigating new systems (EHR experience is a plus)
Familiarity with mental health concepts is strongly preferred
Experience in a counseling, medical, or customer service setting is helpful
Comfortable working independently with a reliable internet connection and a quiet, private workspace
Knowledge of HIPAA and patient privacy best practices is a plus (training provided)
Preferred (Not Required):
Familiarity with mental health terms and basic clinical language
Prior use of electronic health records (EHR) or similar systems
Experience working in a mental health, medical, or counseling office
Knowledge of mental health resources or referral options in the Denver metro area
Not sure you meet all the above? We encourage you to apply anyway if this role speaks to you. We value warmth, organization, and a willingness to learn just as much as experience.
Why You’ll Love Working Here
$23/hour + regular weekday schedule
Monthly health insurance stipend
Paid time off (PTO) for rest and recharge
Tech stipend to support your remote setup
Primarily remote with occasional team connection in person
Join a warm, collaborative team making a meaningful difference
Help people take their first step toward healing and growth
To Apply: Please submit your resume and a short cover letter via email explaining why you’re a great fit for this role and what draws you to this kind of work. We can’t wait to meet you!
Job Type: Full-time
Pay: $23.00 per hour
Benefits:
Health insurance
Paid time off
Work Location: Hybrid remote in Castle Rock, CO 80108
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Title: Administrative Support Assistant (Senior Office Support Assistant)
Company: State of Missouri
Location: Poplar Bluff, MO
