Overview
Administrative Support Associate – Jobs in Cullowhee, NC at Western Carolina University
About Us
Phillips Pool Service, Inc. is a growing pool service company based in Tampa, Florida. We specialize in keeping residential and commercial pools clean, clear, and problem-free. We’re looking for a highly organized and proactive administrative assistant to help manage daily office operations—100% remotely.
Job Summary
You’ll work directly with the company owner and General Manager to manage customer communication, support field staff, oversee payroll and hiring tasks, and keep all platforms up to date. Training is provided and all systems are already in place. We have templates, checklists, and software to make the job smooth and efficient.
Responsibilities
Respond to customers via email, phone, and text using Gmail and Go High Level
Assign service jobs and send quotes/invoices using Jobber
Post jobs, review applications, and label candidates in Indeed
Run weekly payroll through ADP (entry only – owner reviews/submits)
Follow up with leads and quotes via email/text templates
Ensure no platform (Gmail, Jobber, Go High Level, Indeed, ADP) is behind at end of workday
Requirements
Prior experience in administrative, customer service, or operations roles
Strong computer skills – able to learn and use multiple online platforms
Excellent communication and time management
Comfortable working independently in a remote environment
Experience with Go High Level, Jobber, or ADP is a plus (but not required)
Software You’ll Use
Go High Level (texting, calling, automation)
Gmail (email communication)
Jobber (scheduling, quoting, invoicing)
Indeed (hiring management)
ADP (payroll entry)
FleetSharp (GPS software)
Benefits
100% Remote – work from anywhere in the U.S.
401(k) with 3–5% company match
3% annual raise (compounded)
3.84% year-end bonus
PTO: Christmas week off + 5 floating PTO days (rolling calendar)
Clear systems, templates, and training provided
Flexible schedule – as long as work is done daily, you’re good
Transparent, friendly, small-business culture
Note: Health/dental/vision insurance is not currently offered
Pay Structure
We offer flexibility to fit your needs:
W-2 or 1099 – you choose
Job Type: Full-time
Pay: From $41,712.00 per year
Benefits:
401(k)
401(k) matching
Employee discount
Flexible schedule
Paid time off
Retirement plan
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Work Location: Remote
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Title: Administrative Support Associate –
Company: Western Carolina University
Location: Cullowhee, NC
