Overview
Administrative Support Coordinator Jobs in Santa Ana, CA at Huisong
Title: Administrative Support Coordinator
Company: Huisong
Location: Santa Ana, CA
Company Overview
Huisong Inc. is a global natural ingredients company specializing in the research, development, and manufacturing of premium ingredients for the pharmaceutical, nutraceutical, food & beverage, and personal care industries. Founded in Hangzhou, China in 1998, Huisong has built a strong global presence through innovation, quality, and expertise in botanical science. Our diverse portfolio includes Traditional Chinese Medicine (TCM) herbs, botanical extracts, APIs, and pharmaceutical products, serving customers across more than 70 countries and regions worldwide.
We are seeking an Administrative Support Coordinator to support our sales and office operations team. This role focuses on administrative coordination, customer communication, logistics support, and tracking orders and samples to help ensure smooth day-to-day operations.
This is a hands-on, support-focused role ideal for someone who is organized, detail-oriented, proactive, and looking to grow within a business environment.
Key Responsibilities
- Provide day-to-day administrative support to the sales and operations team
- Communicate with customers regarding orders, samples, shipments, and general inquiries
- Track orders, shipments, and sample requests to ensure timely follow-up
- Coordinate with internal departments and global teams regarding operational updates and logistics
- Maintain accurate records and update internal systems (Salesforce)
- Assist with preparing reports, spreadsheets, and documentation
- Help ensure timely execution of daily tasks and follow-ups
- Support additional office and operational tasks as needed
Qualifications
- 1–3 years of administrative, logistics, customer service, or office support experience
- Previous experience with shipments, order tracking, logistics coordination, or sample management preferred
- Strong organizational, follow-up, and communication skills
- Detail-oriented with the ability to manage multiple tasks and priorities
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Experience with CRM systems (Salesforce preferred, but not required)
- Mandarin-speaking bilingual skills are a plus, but not required
- Demonstrated longevity, reliability, and stability in previous positions preferred
- Comfortable communicating and coordinating with global teams across multiple time zones
- Some remote evening availability may be required to support international operations and communications
What we're looking For
- Reliable and responsive
- Organized and detail-focused
- Team-oriented with a proactive mindset
- Ability to multitask and wear many hats
- Willingness to support multiple departments as needed
- Strong follow-through and communication skills
Why Join Us
- Collaborative team environment
- Opportunity for growth within the company
- Exposure to sales, logistics, and business operations within a global organization
To be considered for this position, applicants must be authorized to work in the United States. We are not offering employment sponsorship at this time.
