Overview
Administrative Support Services Team Lead Jobs in Andover, MA at Amentum
Overview:
Cleary Gottlieb is a pioneer in globalizing the legal profession. We have 16 offices in major financial centers around the world, but we operate as a single, integrated global partnership and not as a U.S. firm with a network of overseas locations. The firm employs approximately 1,100 lawyers from more than 50 countries.
Since 1946 our lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to their most complex legal and business challenges, whether domestic or international. We support every client relationship with intellectual agility, commercial acumen, and a human touch.
The Legal Executive Assistant (LEA) plays an integral role in providing administrative and assistant support to multiple attorneys in the Firm’s Washington, D.C. office. This role requires an individual who is comfortable in a fast-paced environment, who is agile at juggling multiple priorities and working onsite at least three times per week. An LEA may be assigned to work with partners, counsel and senior attorneys or associates via direct assignment or as a member of a dedicated support team. This individual is personable, responsive and proactive with a strong work ethic and a “can-do” attitude. The position requires performing diversified and confidential duties to enhance attorneys’ productivity. The role hinges on broad and comprehensive experience, skill and knowledge of Firm policies and practices.
Responsibilities:
Perform administrative duties to support litigation attorneys and paralegals across multiple practice groups
Act as a liaison between attorneys and other departments throughout the Firm
Understand request requirements by reviewing requests thoroughly, clarifying needs, and asking thoughtful questions
Resolve issues with a high level of attention to attorney preferences; provide accurate, valid, and complete information in response to requests by resourcefully leveraging available tools and systems
Request and follow-up on conflict checks, open new client matters and submit electronic approvals, as needed
Serve as an ambassador for both the Firm and assigned attorneys in interactions with clients
Coordinate audit response letters
Heavy calendaring in Outlook as required by assignment; manage contacts lists and send invitations. Act as a proactive gatekeeper of attorneys’ calendars and time
Screen internal and external correspondence, emails, memos, and reports as required by assignment; assess priority and distribute in a timely manner
Create and maintain case lists
Proactively think ahead to meet and exceed the expectations of assigned attorneys
Enter contacts, update information, and create event lists and mailing lists in Dynamics
Collaborate with fellow LEAs to achieve successful request completion or resolution to the attorney’s and Firm’s satisfaction
Coordinate with attorneys and accounting with regard to prebills and bills as applicable
Enter, proofread, and finalize diaries
Create, format, edit, proofread, compare, print, scan, and photocopy documents in Word, Excel, and PowerPoint; prepare faxes, PDFs, and duplicating
Answer phones: take and communicate accurate messages with appropriate urgency and follow up as necessary, route calls to appropriate legal and non-legal staff members
Coordinate absence memorandums per attorneys’ specifications
Arrange, coordinate, and organize travel with support from offsite agents and the online travel booking tool
Prepare and submit expense reports and reimbursements
Manage conference room reservations; organize services/setups, advise building’s lobby desk of visitors
Manage filing in iManage and personal workspaces; index and maintain file drawers as necessary
Research as requested
Build sustainable relationships of trust through open and interactive communication
Go the extra mile to engage lawyers and reduce attorney focus on administrative matters
Provide absence coverage for other LEAs
Participate actively in the development and maintenance of LEA shared resources
May be asked to perform personal tasks (not limited to printing, filling out applications, billing, etc.)
May be asked to train new employees on Cleary’s support standards, systems, policies, and procedures
Other duties as assigned
Qualifications:
Litigation experience with knowledge of motions, discovery, evidence and litigation documentation
Bachelor’s degree or 4+ years of administrative support experience
Experience handling matters of a confidential and sensitive nature
Exhibits strong attention to detail and ability to thoroughly complete tasks with minimal direction
Demonstrates superb time management skills
Demonstrates a strong work ethic and “can-do” attitude
Is flexible and adaptable to changing priorities
Ability to physically work in each of the Northern California offices (Silicon Valley and San Francisco), although Silicon Valley will be designated as the “home base office” for this role
Technology: Proficient in all the technology and software used at the Firm. This includes, but is not limited to, basic office equipment, Microsoft Office Suite, time entry software, Chrome River, Outlook, Dynamics, Workday, iManage and travel services and tools
Communication: Is able to receive, process and deliver accurate verbal and written messages in the correct manner, chooses the appropriate communication style for the situation and conveys information clearly, concisely and logically
Service Orientation: Actively listens, anticipates and proactively attends to attorney and client (both internal and external) needs in more than just a transactional way, is knowledgeable of where to direct attorney and client questions/concerns, capable of making every client or guest feel valued, works well under pressure and is able to prioritize competing requests
Interpersonal skills: Is approachable, dependable, collaborative and professional. Works well in a team oriented environment, ability to interact effectively with people at all organizational levels of the Firm and is able to leverage resources and tools to accomplish tasks
The estimated base salary range for this position is $95,000 to $110,000 at the time of posting. The actual salary offered will depend on a variety of job-related factors, including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, and performance. This role is non-exempt meaning it is overtime pay eligible.
Cleary provides a comprehensive benefits package, including health care benefits. More information can be found here: Benefits
At Cleary Gottlieb, all members of our community deserve respect as individuals and appreciation for the contributions they make to our community. We champion diversity, equity, and inclusion, and creating equal opportunities to develop and succeed.
Title: Administrative Support Services Team Lead
Company: Amentum
Location: Andover, MA
