Overview
Administrative Support Specialist Jobs in Greensboro, NC at The University of North Carolina Greensboro
Seeking a Patient Care Coordinator/ Front Desk position for a specially pelvic health therapy clinic. This position will play a critical role for the growth and smooth operation of our clinic. We’re looking for a compassionate, caring, and enthusiastic candidate to join our growing team. Applicants should be detail-oriented, organized, and enjoy being part of a dynamic, growing team.
This is a part-time position with competitive compensation according to experience level and performance. Duties include:
Interacting with patients, greeting them as they arrive and checking them out as they leave.
Filing paperwork.
Communicating with and scheduling potential clients. Explaining pelvic floor therapy to new patients. We believe the front desk is the face of the clinic to patients and essential for the success of the clinic.
Ability to assist with marketing efforts, social media, and community outreach a major plus!
The position requires approximately 10-20 hours per week, late afternoon to early evening.
ABOUT US:
Nashville Pelvic Health is an out-patient physical and occupational therapy clinic specializing in pelvic floor therapy. We believe in hour-long treatment sessions with a qualified pelvic floor therapist, manual therapy, and a customized treatment approach. Our patients have often seen multiple other doctors and physical therapists before arriving at our specialty clinic. We are focused on providing the best possible care for our patients and providing a valuable service to the Nashville community.
Principal job duties:
To greet patients promptly and courtesy when they enter the clinic.
To schedule patients over the phone or email.
To handle the daily scheduling, filling cancellation spots, and scheduling follow-up appointments.
To represent the clinic with patients, whether in person or on the phone.
Handle and organize patient files and information.
To stock and change linens in patient rooms as well as light cleaning around the clinic.
Any other duties which may be required.
Qualifications and skills:
Minimum of one year experience in customer service setting.
Proficient in Apple pages, numbers, and Google Documents.
A high-school diploma is required, an AA or Bachelor’s Degree is preferred.
Ability to interact in a professional and courteous manner with patients and coworkers at all times.
Able to take patient payment, handle email communications, navigate Electronic Medical Records software, and handle a multi-line phone system.
Ability to learn and communicate about pelvic floor therapy and the various diagnoses that are seen at the clinic.
Handle paperwork and filing in an organized manner.
Communicate clearly in person and on the phone.
Abilities with social media (Instagram and Facebook) and design skills in Canva a major plus.
To apply, please provide a resume and detailed cover letter that demonstrates you have visited the Nashville Pelvic Health website.
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:
Paid time off
Schedule:
Day shift
Experience:
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Customer service: 1 year (Required)
Work Location: In person
Job Type: Part-time
Pay: $17.00 – $20.00 per hour
Expected hours: 10 – 25 per week
Healthcare setting:
Clinic
Outpatient
Private practice
Medical specialties:
Holistic Medicine
Orthopedics
Physical & Rehabilitation Medicine
Schedule:
4 hour shift
Afternoon shift
Monday to Friday
Ability to Relocate:
Nashville, TN 37203: Relocate before starting work (Required)
Work Location: In person
Title: Administrative Support Specialist
Company: The University of North Carolina Greensboro
Location: Greensboro, NC
