Overview
Administrative Support Specialist Jobs in Richmond, VA at Dept of Criminal Justice Svcs
Description:
REQUIRED: JOB SUMMARY:
The Office Administrator plays a crucial role in maintaining daily office operations, providing essential support to the team, and ensuring efficient workflow within the organization. This role handles a variety of administrative duties, from managing communications, processing paperwork, providing exceptional customer service to external clients and internal team members, scheduling to maintaining records and coordinating office resources. The ideal candidate is highly organized, detail oriented, and capable of handling multiple tasks in a dynamic work environment.
REQUIRED: KEY RESPONSIBILITIES
Job Process
Process each job paperwork in accordance to policies and procedures
work collaboratively with other office administrators to address market needs
daily utilization of company ERP – Blaze software system
Communications
Handle incoming and outgoing communications, including phone calls, emails, and mail distribution.
Organize and maintain office files, records, and documents to ensure easy access and confidentiality.
Assist in drafting and proofreading internal and external communications.
Coordination’s
Manage schedules for team members, coordinate meetings, and book conference rooms or virtual meeting links.
Assist in the planning and coordination of internal events, team meetings, and training sessions.
Maintain a shared calendar, keeping track of appointments, deadlines, and key dates.
Prepare documents, reports, and presentations, ensuring accuracy and adherence to company formatting guidelines.
Perform data entry tasks, ensuring data is accurate, complete, and up to date across various platforms.
Office and Inventory Management:
Oversee office supplies, manage inventory, and coordinate with vendors for restocking and maintenance as needed.
Track and manage office related expenses, processing purchase orders and invoices.
Support onboarding of new employees by preparing workstations and coordinating necessary resources.
Administrative Support to Departments:
Provide administrative assistance to specific departments as needed, including project support and coordinating resources.
Act as a liaison for internal departments, facilitating communication and maintaining workflow efficiency.
Process jobs and daily use of CRM as needed
Additional Duties as Assigned
REQUIRED: KEY PERFORMANCE INDICATORS (KPIS)
1) Cycle time for new job check in
2) Error rate for job check in
3) Sales Rep Marketing Request Fulfillment
4)On site sales support as measured by:
Support to onboarding/offboarding
Weekly meeting prep support
Requirements:
REQUIRED: QUALIFICATIONS
High school diploma or equivalent required; associate’s degree or relevant certification is a plus.
2 years of experience in an administrative support or office assistant role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment.
Strong organizational skills and attention to detail.
Excellent communication skills, both written and verbal.
Ability to multitask, prioritize, and work independently with minimal supervision.
REQUIRED: WORKING CONDITIONS
Hours: Weekdays within 8am-5pm local time
Location: to be performed at any Elite office location
Travel: limited travel around market for things like local permit offices, bank deposits as needed. Less than 5% of the time. Primarily in office support position
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Title: Administrative Support Specialist
Company: Dept of Criminal Justice Svcs
Location: Richmond, VA
