Overview
Administrative Support Specialist Jobs in Manchester, England, UK at BettingJobs
Position: Administrative Support Specialist (Manchester)
Betting Jobs are currently seeking an Administrative Support Specialist for an innovative sports betting company in their Manchester office. As an Administrative Support Specialist, you will provide exceptional support to customers, providers and the operations team and will be key in helping the team excel and meet challenging targets.
If you think you are the right match for the following opportunity, apply after reading the complete description.
This role would be well-suited to an experienced administrative professional with experience within the sports betting and gaming industry.
Responsibilities:
Responsible for maintaining accurate customer records including all required contact details for use in routine communications (advisories, alerts, commercial messaging and contractual notices). This includes updates required as part of decommissioning customers
Undertake all required contract and billing administration via SAGE and other business systems to process work requests. This must be undertaken in a timely manner, ensuring accuracy always
Accountable for service activations, decommissioning and stock issue/returns for customers
Reconciling and updating records in our CRM
Responsible for preparing data for customer mailings, processing mail merges and fielding responses
Responsible for taking notes from the routine weekly team meeting which accurately record the discussion points, actions and ownership. Notes must then be distributed to all attendees and stored.
Production of allocated control reports in a timely manner and taking appropriate action to investigate and correct any anomalies identified
Undertake regular required checks to ensure services are being provided to customers in line with contracts and media rights and that all revenue is being recognised
Requirements:
Extensive experience in an similar administrative role
Experience of working within the betting industry
Demonstrable experience of being an active member of a cross-functional operational team
Experience of working in a B2B environment
Minimum of 5 GCSE’s including English and Maths
Microsoft Office – Excel, Word, Power Point and Visio – Level II (Intermediate)
High attention to detail is absolutely key to this role
Ability to prioritise and manage workload effectively
Ability to think logically, break things down and recognise cause and effect in actions taken
Title: Administrative Support Specialist
Company: BettingJobs
Location: Manchester, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator)
