Overview
Administrative Support Specialist – Clerk’s Office Jobs in Appleton, WI at City of Appleton
Job Description
CITY OF APPLETON: WHERE YOU BELONG
Come join the City of Appleton and make an impact today! Each day you’ll have the opportunity to improve the community and make a difference in someone’s day. At the City, you’ll have a chance to grow through ongoing training, work alongside awesome coworkers and leaders, share your thoughts and ideas, and be respected for who you are. Best of all, you’ll have work-life balance to pursue your personal passions. Come join the City and make an impact! The City of Appleton is seeking a full-time Administrative Support Specialist in the City Clerk’s Office. This is varied clerical work that involves moderately complex work methods and problems. This position involves performing a wide variety of clerical functions, as well as light physical labor in handling the City’s mail/copy services. The position requires the application of discretion, initiative and independent judgment in the handling of various tasks. This position also involves job duties related to the front reception counter including answering the telephone, handling walk-in requests, working in the WISVOTE election database while maintaining confidentiality, as well as the preparation, coordination and maintenance of licenses and permits issued by the Office of the City Clerk. Work is performed under the general supervision of the City Clerk.
Examples of Duties
ESSENTIAL JOB FUCTIONS
Performs a variety of licensing processes for over 30 types of City licenses/permits – all phases including initial application, computing fees, taking pictures, and processing, forwarding to approving departments, Safety and Licensing Committee and the Common Council, entering information into database for respective recording, tracking and creating license.
Processes cash receipt transactions, daily post and balance.
Maintains detailed record of all licenses and permits.
Develops Safety and Licensing Committee Agenda within Legistar document management system, coordinates all information with the Committee Chairperson, the City Clerk, the City Attorney’s Office, and Police and Fire Departments.
Answers telephone as Clerk Department’s primary telephone customer service representative and acts as the Information Center on behalf of the City for all inquiries; responds and/or routes calls to appropriate individuals.
Greets all sixth-floor walk-in traffic, responds to inquiries.
Compiles and distributes documents to departments, media and Council packets.
Processes all internal and external mail including collecting, sorting, distributing and metering daily mail; metering and coordinating bulk mailings and maintaining adequate supplies for the postage machine.
Provides high volume/large photocopy job functions for City departments including prioritizing, scheduling and planning copy jobs based on work orders received and notifying by email when the work is completed.
Processes and routes all special events applications.
Operates and maintains various mail/copy center equipment including, but not limited to, the mail meter and postage machine, multiple photocopy machines, folding and stuffing machines, punch and binding machines, UPS manifest system and printer, and ID printer and camera.
Coordinates UPS services to and from the City including weighing, printing invoices, and sending packages, accepting incoming UPS packages and contacting/delivering to respective departments.
Monitors compliance with Mail/Copy Services Manu…
Title: Administrative Support Specialist – Clerk’s Office
Company: City of Appleton
Location: Appleton, WI
Category:
