Overview
Administrator Jobs in Sutton, England, United Kingdom at Vertical Advantage
Title: Administrator
Company: Vertical Advantage
Location: Sutton, England, United Kingdom
Job Title: Sales/Logistics Administrator
Location: Sutton, Surrey
Hours: Hybrid
Salary: Competitive
Are you a confident communicator who thrives in a fast-paced environment? We’re looking for a Sales/Supply Service Representative (SSR) to join a dynamic team based in Sutton.
This is a hybrid role, combining customer service and supply chain support—perfect for someone who enjoys building relationships, solving problems, and staying organised.
About the Role:
As an SSR, you will be the first point of contact for customers or suppliers, depending on whether your role focuses more on the sales or purchasing side. You’ll handle everything from order placement to query resolution, playing a key role in ensuring operational excellence across the business.
Key Responsibilities:
Sales-side duties include:
Handling incoming customer orders via phone and email
Entering and managing orders through an ERP system
Resolving issues such as pricing questions or delivery delays
Building strong relationships with customers and internal teams
Investigating and resolving customer complaints
Keeping systems and colleagues updated with accurate information
Purchasing-side duties include:
Placing supplier purchase orders and maintaining stock levels
Liaising with suppliers, warehouses, and logistics providers
Managing product availability in line with stock policies
Addressing and logging purchasing-related issues or complaints
Maintaining excellent communication with external and internal stakeholders
Who We’re Looking For:
You’ll be a great fit if you have:
Excellent communication skills – both written and verbal
Resilience under pressure – you’re calm, collected, and quick-thinking
A solutions-driven mindset – you enjoy solving problems and improving processes
Team player attitude – willing to pitch in and help where needed
Strong numeracy skills – comfortable with figures, percentages, and basic data
Solid IT proficiency – especially with Word, Excel, and email; ERP/CRM experience a bonus
Previous admin or customer service experience – highly beneficial
Minimum GCSEs (or equivalent) in Maths and English (Grade C or above)
Benefits:
Generous discretionary bonus scheme
25 days annual leave + bank holidays
Extra leave for birthdays, weddings, and moving home
Excellent pension plan, life assurance & income protection
Access to wellbeing services, annual health checks & flu jabs
Cycle to work scheme
Hybrid working up to 2 days per week (subject to team requirements)
Fresh fruit, coffee, tea, and soft drinks are provided in the office
If you’re organised, proactive, and ready to join a fast-moving business that values teamwork and continuous improvement, we want to hear from you!
Apply now and bring your energy to this exciting opportunity!
