Overview
Administrator: Resource Scheduler Jobs in Centurion, Gauteng, South Africa at BCX Zambia
Title: Administrator: Resource Scheduler
Company: BCX Zambia
Location: Centurion, Gauteng, South Africa
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Date: 15 Apr 2025
Location: Centurion, Gauteng, ZA
Company: BCXP
Business unit, Department, Reporting
Business Unit: Cloud Platform Solutions
Department: Digital Workspace Management
Reporting: Ops Manager: Onsite and Remote Operations
Core Description
Co-ordinate and drive operational tasks within the team. Streamline the business functions within the BU as well as other BU’s and Third Parties.
Key Deliverables / Primary Functions
Working with internal BCX processes to manage and to deliver contracted SLA agreements
Constantly drive to reduce re-active incidents
Manage and maintain pro-active maintenance to promote end point health
Keep calls and other information updated in the relevant systems.
Communicate with end point users
Communicate to Management about the unforeseen problems.
Work with Third Parties to ensure delivery of services
Delivery of services within the SLA matrix
Liaise with other technical employees to ensure service delivery.
Adhere to contracted or agreed reporting
Assist where applicable with technical first line or remote support
Booking of devices/peripherals and keep updated records
Adhere to internal administrative processes
Core Functional Skills & Capabilities
Microsoft Office
SAP
Administrative
IT Terminology
Core Behavioural Competencies
Coping with pressures & setbacks
Following instructions & procedures
Planning & Organising
Working with people
Minimum Qualifications
NQF 4: Grade 12 National Diploma
Experience
Additional Education -Preferred /Advantage
2 Years Experience
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
Valid Drivers license
Required to travel locally
Ability to work staggered hours, shifts, overtime and respond to call-outs
Workplace / Physical Requirements
Billable
Hybrid Remote Worker
BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.
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