Overview
Agency Relations & Admin Coordinator – 6 Month Position Jobs in Saint Louis, MO at Operation Food Search
About the Position
The salary range for this role upon hire is $55,918-$77,161.
WHO WE ARE
We are a motivated, agile, human-centric, diverse group of people dedicated to serving our community by hiring, training, and retaining a well-qualified, high-performing, diverse and inclusive workforce. We serve 10,000 employees in 35 different departments, 6000 retirees and impact a community of over 1 million. In addition, we strive to foster positive management/union relationships in coordination with our four union organizations. We value diversity, inclusion, and equity for all employees.
WHO WE ARE LOOKING FOR
The Office of Human Resources (OHR) is seeking a dynamic, customer-focused professional to serve as our Office Services Coordinator and be the welcoming face of our department! As our Office Services Coordinator, you will be the first point of contact for employees, retirees, candidates and visitors, providing outstanding service with a warm smile. Joining the Strategic Communications team within OHR, you will enhance our customer service initiatives by providing quality care and service to our employees as they provide that same quality care and service to our County residents.
This job is for you if:
You love making someone’s day and helping them find what they need
You have a knack for anticipating needs and providing proactive solutions
You thrive in the hustle and bustle of a reception area
You can leverage strong written and oral communication skills
You like to be a part of something new and exciting
You are looking for an opportunity to grow professionally while making a real difference in your local government and community.
What You’ll Be Doing
As an Office Services Coordinator, you’ll primarily manage our physical and virtual reception services while keeping our office running smoothly. Your day-to-day will include the following.
Deliver exceptional customer service as the friendly face of OHR, greeting customers and handling inquiries with confidence and professionalism
Manage multiple communication channels including phone, email, and in-person requests
Track and coordinate service requests from initial contact to resolution
Provide navigation support to employees, retirees, and candidates on our website or systems
Maintain organized documentation of customer interactions and follow-ups
Support administrative operations including supply management, mail processing, and meeting room coordination
Perform other job-related duties as assigned
Minimum Qualifications
Experience: Four (4) years of progressively responsible office support experience.
Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.
Physical Ability: Ability to wear a headset and occasionally lift moderately heavy supplies (up to 30lbs).
Preferred Criteria, Interview Preferences
We will use interview preference criteria:
Preference for interviews will be given to applicants with experience in the following:
Previous reception, call center, or customer service experience
Previous experience in a human resources environment
Proficiency with office technology and web navigation
Strong organizational abilities and attention to detail
Fluency in Spanish
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at [email protected]. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant’s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a “Lateral Transfer” candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County’s “Public Employees” (which does not include employees of the Sheriff’s office) are subject to the County’s ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
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Title: Agency Relations & Admin Coordinator – 6 Month Position
Company: Operation Food Search
Location: Saint Louis, MO
