Overview
Apprentice Administrator Jobs in Sheffield, UK at Nuclearinst
Full Time permanent administration position Qualification Administration
- GQA Online System Operations
- Process registration and certification requests
- Issue GQA Cards (Licence, Q, Skill, and CSCS)
- Update and maintain Approved/Potential Centre details and status
- Conduct sampling of certificates and cards for quality assurance
- Report system issues and monitor improvements
- Maintain system security protocols
- Evidence Review
- Sample centre-provided evidence for qualification certification
- Ensure compliance with GQA standards and procedures
Customer Service
- Handle telephone and email enquiries professionally and efficiently
- Process and record complaints following company procedures
- Conduct customer service telephone surveys as required
- Maintain accurate records of all customer interactions
CSCS Administration
- Process direct candidate applications for CSCS cards
- Handle replacement card and certificate requests
- Provide guidance on CSCS application procedures
General Administration
- Manage daily incoming and outgoing post
- Provide general call handling support
- Support national GQA events when required
- Assist with ad-hoc administrative tasks as directed
Training to be delivered in the work place and via a monthly day release to Sheffiled College’s Pennine Five Campus in Sheffield City Centre
Monday to Thursday 8.30am till 4.30pm and Friday 8.30am till 4pm – half and hour for lunch
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Title: Apprentice Administrator
Company: Nuclearinst
Location: Sheffield, UK
Category:
