Overview
Area Admin || Teton Valley, ID Jobs in Driggs, ID at Young Life
Job Overview
We are seeking a motivated and detail-oriented Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and manage customer inquiries will be essential in ensuring a positive experience for our clients.
Duties
Handle inbound and outbound calls with professionalism and courtesy.
Assist customers with inquiries, providing accurate information and solutions.
Maintain detailed records of customer interactions and transactions in our database.
Perform data entry tasks, ensuring all information is accurately captured and updated.
Utilize Excel for organizing data and generating reports as needed.
Support clerical tasks including filing, transcribing, and managing office documents.
Collaborate with team members to improve processes and enhance customer satisfaction.
Collect feedback from customers to identify areas for improvement in service delivery.
Qualifications
Proficient in Microsoft Excel and other office software applications.
Strong clerical skills with attention to detail in data entry and file management.
Excellent verbal and written communication skills.
Ability to manage multiple tasks efficiently while maintaining a high level of accuracy.
Previous experience in a call center or customer service role is preferred but not required.
Familiarity with data collection methods and administrative support functions is a plus.
Must possess strong typing skills and the ability to computerize information effectively.
Join us as a Call Center Representative where your contributions will make a significant impact on our customers’ experiences!
Job Types: Full-time, Contract
Pay: $19.00 – $20.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
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Title: Area Admin || Teton Valley, ID
Company: Young Life
Location: Driggs, ID
