Overview
Assistant Account Administrator – Manhattan Jobs in Manhattan, KS at Blue Cross and Blue Shield of Kansas
Title: Assistant Account Administrator – Manhattan
Company: Blue Cross and Blue Shield of Kansas
Location: Manhattan, KS
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13558410 **Are
you ready to make a difference? Choose to work for one of the most
trusted companies in Kansas.**
- Why Join Us?**
- **Make a Positive Impact:** Your work will directly contribute to
the health and well-being of Kansans.
- **Family** **Comes First**: Total rewards package that promotes the
idea of family first for all employees. Paid vacation and sick leave
with paid maternity and paternity available immediately upon hire
- **Professional Growth Opportunities:** Advance your career with
ongoing training and development programs.
- **Dynamic Work Environment:** Collaborate with a team of passionate
and driven individuals in a work environment that promotes
flexibility.
- **Trust and Stability:** Work for one of the most trusted companies
in Kansas with over 80 years of commitment, compassion and
community.
- **Inclusive Work Environment:** We pride ourselves on fostering a
workplace where everyone is valued and respected.
**Benefits & Perks**
- Base compensation is only one component of your competitive Total
Rewards package
- Incentive pay program (EPIP)
- Health/Vision/Dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility/Adoption assistance
- 2 weeks paid caregiver leave
- 401(k) plan matching up to 5%
- Tuition reimbursement
- Health & fitness benefits, discounts and resources
**Job Summary**
The assistant account administrator is responsible for sales support
operations, including providing customer service, resolving
bill/invoicing inquiries, reporting as well as other administrative
duties. Work is performed in a fast-paced environment.
**This position is onsite in the Manhattan office for approximately 20
hours a week.
**What you'll do**
- Confidently respond to walk in customers, colleagues, clients, and
brokers requests in a timely manner either in person or by email,
phone, or written correspondence.
- Provide accurate business analytics support to Sales Management.
- Researches and resolves billing, invoicing, group claims and benefit
inquiries.
- Prepares group information packets.
- Prepares ad-hoc Excel reports and analysis as required via various
systems.
- Cover and perform duties for staff as needed &/or during high
periods of workload.
- Responsible for opening and closing office each business day and
light office maintenance and cleaning
- Required to sign a non-compete agreement
- Travel may be required
- Can require lifting, bending, and loading supplies and small office
equipment up to 50 pounds
- Phone usage up to 20% of the day and keyboard use up to 80% of the
day
- Must comply with corporate compliance program
- Must be able to maintain confidentiality
- Regular and predictable attendance is an essential job function as
defined by policy
- Must comply with and implement corporate information security
policies, standards, and guidelines relative to access control
- Must follow URAC standards as required for essential job functions
- Must support and exhibit the company's values of integrity,
dependability, service, growth and progress, and courage
**What you need**
**Knowledge/Skills/Abilities**
- Requires the ability to acquire and maintain a State of Kansas
Insurance Agent's license within 90 days of employment and must
maintain license through employment.
- Proficient with Microsoft Office and Adobe. Strong excel experience
necessary for data analytics
- Excellent organizational skills and professionalism
- Exceptionally high level of attention to detail; extremely
well-organized
- Strong time management skills with a sense of urgency and the
a ility to prioritize multiple tasks in a fast -paced environment.
- Exceptional communication skills, both verbal and written; an
engaging personality in person and on the phone
- High respect for process and procedure; able to step outside of your
comfort zone to embrace new processes
- A team player; highly committed to the overall success of the team
- A strong customer (both internal and external) focus and consistent
follow through on commitments.
- Ability to read and comprehend both verbal and written instruction
is required.
- The ability to set daily and weekly work goals and self-direction is
required.
- Technology savvy and comfortable learning new systems
- Valid driver's license must be attained for the position.
- Possess high degree of honesty, loyalty, and integrity and maintain
confidentiality.
Education And Experience
High
