Overview
Assistant Manager Operations – Industrial Relations Commission Jobs in Parramatta, New South Wales, Australia at NSW Department of Communities and Justice
Title: Assistant Manager Operations – Industrial Relations Commission
Company: NSW Department of Communities and Justice
Location: Parramatta, New South Wales, Australia
- Sydney CBD and Parramatta
- Ongoing – Full-Time (35 HPW)
- Clerk Grade 7/8, base salary ($113,574 – $125,720), plus employer’s contribution to superannuation and annual leave loading
Your role
Support the integration of Industrial Relations Commission (IRC) operations by managing competing priorities and stakeholder expectations. The role oversees the delivery of courtroom, judicial and commissioner support services across multiple locations. Responsibilities include coordinating courtroom support services and in‑court technology, managing staff, overseeing facilities maintenance and repairs, and ensuring the provision of furniture, stores and stationery to IRC personnel.
What You’ll Do
You will:
- Oversee the delivery of in‑court technology services, including AVL and IRC events, during routine and high‑demand periods.
- Coordinate operational support for court and commission sittings across multiple locations, including engagement on infrastructure‑related impacts.
- Manage facilities and workplace logistics, including relocations, furniture, equipment and facilities coordination across IRC sites.
- Ensure staff remain informed of procedural and policy changes to deliver accurate, professional services to the judiciary, commissioners and court users.
- Administer operational resources and assets, including stationery and stores procurement, asset registers, annual stocktake obligations and effective system use.
What We’re Looking For
- Demonstrated strong initiative and a commitment to delivering high‑quality services in a complex and changing environment, ensuring courtrooms are fully prepared for all sittings.
- Builds and supports a cohesive, efficient and positive team, effectively managing staff with varying levels of experience and capability.
- Maintains up‑to‑date knowledge of court and in‑court technology to ensure the efficient delivery of technology‑enabled services.
- Responds promptly and effectively to urgent and unforeseen issues impacting IRC sittings and other facilities.
Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Key Knowledge And Experience
Sound knowledge and demonstrated ability to apply relevant IRC policies, procedures and guidelines, including Department policies.
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close Monday, 18 May 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Tiffany Kwok, via [email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Piña | Talent Acquisition Officer, via [email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
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