Overview
Associate, Mail Services – Main Campus Jobs in New York, NY at Memorial Sloan Kettering Cancer Center
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team!
Coordinator
$45,000 – $55,000 per year
Coordinators will work in a dynamic environment within our Sales, Emergency Services (Mitigation) Department and/or our Reconstruction Department. The Coordinator plays a pivotal role as a liaison for the client to identify project requirements and specifications, as well as administrating and organizing jobs and support team members as assigned. This is an in-office role, with potential for hybrid after the 90 day introductory period.
Medical, Dental, Vision & 401(k) benefits
Paid Holiday, Vacation & Sick Days
Company Cell Phone
Advancement Opportunities
Maternity, Paternity and Adoption Leave
RESPONSIBILITES:
Work in a support role to drive sales
May support Mitigation Manager, Reconstruction Production Manager or Project Director when needed
Answer incoming calls on office and mobile lines
Complete intake for new losses
Collaborate with clients, customers and vendors
Complete job notes in operating systems
Complete compliance tasks in main operating systems
Create new loss (jobs and projects) files
Create and send invoices for jobs/projects
Maintenance and filing of job files and project documentation
Make collections calls for the Accounts Receivable department
Run reports in main operating system, RMS
Confirm that the current jobs are on schedule
Coordinate job/project schedules, resources, equipment, and labor
Liaison with clients to identify and define jobs
Ensure the client’s needs are met from start to completion of job
Assist Project Managers with job updates and job information
Competency – Knowledge, Skills and Abilities:
Knowledge of Microsoft Office applications (Outlook, Word, Excel)
Customer Service Skills
Communication skills
Typing skills
Administration skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, SalesForce, Contractor Connection, ADP, Quickbooks, Sage, SharePoint, and One Drive
Ability to create documents and invoices
Ability to answer and communicate with customers over the phone
Ability to work office equipment (fax, scanner, printer, phone system, computers)
Ability to work independently
Ability to coordinate multiple jobs within the same time frame
Stress Management and Composure
Maintain a level of confidentiality
Required Education and Experience:
High School Diploma or GED required
Customer Service experience
Three plus years’ experience in an Administrative position
Preferred Education and Experience:
Associate Degree Preferred
One or more years’ experience within the restoration industry or related industry
Physical Requirement
Must be able to stay in a stationary position up to 100% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone
Occasionally will lift up to 10lbs
Ability to safely operate a company vehicle
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Title: Associate, Mail Services – Main Campus
Company: Memorial Sloan Kettering Cancer Center
Location: New York, NY
