Overview
Associate Patient Care Coordinator Jobs in Blue Diamond – Nevada – USA at Optum
Location: Blue Diamond
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by
diversity and inclusion
, talented peers,
comprehensive benefits
, and
career development
opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together
.
The
Associate Patient Care Coordinator
is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.
Schedule:
Monday – Friday, 8:30AM – 5:30PM
Location
: 540 and 420 N Nellis Blvd, Las Vegas, Nevada 89110
Primary Responsibilities:
Provide
exceptional service
to all customers
Greet patients as they arrive and manages wait time
Complete check-in tasks to include insurance verification and copy required documents
Collect co-payments, co-insurance, and deductibles and issues receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors
Answer phones and schedules appointments as necessary, verifying correct visit type and primary care provider
Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
Manage medical records (maintains, files/scans, prepares for schedule)
Ensure all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
Responsible for waiting room management cleanliness, communicate pertinent information to patients and ensure all patients have been assisted
Work with back-office staff to ensure smooth patient flow
Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
Establish and maintain effective working relationships with patients, employees, and the public
Perform all other related duties as assigned
What are the reasons to consider working for United Health Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off
which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purch…
Title: Associate Patient Care Coordinator
Company: Optum
Location: Blue Diamond – Nevada – USA
Category: Healthcare, Administrative/Clerical
