Overview
Back Office Administrator Jobs in Lagos, Lagos State, Nigeria at HFM
Title: Back Office Administrator
Company: HFM
Location: Lagos, Lagos State, Nigeria
HFM is an internationally acclaimed multi-asset broker,delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets.
As we continue to expand, we are searching for an enthusiastic and committed Back Office Administrator to join our dynamic team at HFM.
Your role at HFM:
- Process and monitor client deposits.
- Investigate and process client withdrawal requests.
- Provide assistance to all departments for back office related tasks in a timely manner.
- Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations.
- Check KYC documents and activate accounts.
- Generate accurate daily net deposit reports.
- Assist clients with general finance inquiries.
- Provide daily screenshots of payment gateway balances for accounting reconciliation.
- Reply to all client emails regarding account approvals and funding.
- Report any issues to Manager in line.
Requirements
What You Bring:
- Bachelor’s degree with a minimum GPA of 2.2 from a reputable university.
- At least 3 years of experience in a structured financial institution.
- Proficient in MS Office and CRM software.
- Strong written and verbal communication skills.
- The candidate must be able to work shifts as required.
Preferred Skills:
- Excellent organizational skills and attention to detail.
- Problem-solving skills and the ability to work under pressure.
