Overview
Back Office Employee Jobs in Machelen, Flemish Region, Belgium at Arcadius
Title: Back Office Employee
Company: Arcadius
Location: Machelen, Flemish Region, Belgium
For our client, an international medical company located in Diegem (Machelen), we’re looking for a Back-office Employee.
Your role:
Review, Update, Prepare and Process Customers Orders using the Service Management system application.
Respond to customer inquiries and coordinate with 3rd parties when necessary.
Ensure all activities are recorded within the Service Management System through daily updates to maintain the traceability of products and documentation.
Liaison with external party for daily outgoing orders and parts availability.
Creating Documentation for the Order Management Process.
Taking care of all related administrative tasks.
To be successful in this role you have:
Fluency in English. Any additional languages are a plus.
A bachelor degree
Previous experience of working with CRM systems would be an advantage.
Resistance to stress, eagerness to learn.
Willing to learn and have a real desire to deliver first class Operations/Customer service.
Experience of working in a Sales /Operations/Customer service role is desired but not necessary.
Willing to work on a full-time basis from the offices in Diegem for the first 6 months
The employer is offering:
a full-time job with a competitive salary (max €2.500 gross, depending on your competencies) completed with extra-legal benefits: luncheon and eco-vouchers, insurances, extra holidays, free public transport, bonus system, home office 2 days/week (after 6 months training period)
a very pleasant and supportive team in a large and well-reputed international company
this contract will run initially until summer 2025 with a real opportunity to become a permanent contract afterward.
