Overview
Back Office Executive Jobs in Athens, Attiki, Greece at Advanced Hair Clinics
Title: Back Office Executive
Company: Advanced Hair Clinics
Location: Athens, Attiki, Greece
Company Description
Advanced Hair Clinics is a leading medical group specializing in hair restoration
treatments, with a strong presence in Greece and Cyprus through its 15 state-of-the-art
clinics. Recognized for its high standards of care and innovation, Advanced Hair Clinics
provides personalized solutions to clients seeking excellence in hair transplantation
along with hair loss treatments and prevention. We are currently looking for a Back
Office Executive to join our dynamic team and contribute to delivering an exceptional
client experience.
Key Responsibilities:
Leads Handling and Administration:
Manage incoming leads through phone, email, and digital platforms, ensuring
accurate data entry and follow-up for conversion.
Procedures and Protocols Implementation:
Ensure all administrative processes align with established company protocols
and medical procedures, maintaining consistency across all clinics.
Client Support & Service Excellence:
Deliver high-quality client support by handling inquiries, managing expectations,
and providing clear and empathetic communication throughout the client
journey.
Correspondence & Communication:
Draft and manage both oral and written communication with clients in a
professional manner. Handle correspondence with discretion and clarity.
Data, Calendar & Records Management:
Maintain and update client records, appointment schedules, and relevant
documentation with accuracy and confidentiality.
Internal Coordination & Support:
Act as a liaison between the administrative team, medical staff, and
management. Provide administrative support to management and assist in the
smooth operation of daily activities.
Booking of Appointments & Consultations:
Coordinate and confirm client consultations and procedure appointments,
ensuring efficient scheduling and optimal client experience.
Candidate Profile:
Required Skills & Competencies:
Strong communication skills (oral and written)
Excellent organizational and time-management abilities
Advanced proficiency in English; French is highly desirable
Skilled in problem-solving and multitasking
High attention to detail and commitment to client satisfaction
Strong team spirit and collaborative mindset
Ability to adapt in a fast-paced and client-focused environment
Why Join Advanced Hair Clinics?
Be part of an internationally awarded medical group recognized for excellence in
hair restoration, along with globally recognized doctors.
Work in a professional and supportive environment with opportunities for
growth.
Contribute to life-changing treatments and a premium client experience.
Interested candidates may send their CV and a cover letter to [[email protected]]
- with the subject line: “Application – Back Office Executive”.
