Overview
Back Office Executive Jobs in Malad, Maharashtra, India at MINDTEL
Title: Back Office Executive
Company: MINDTEL
Location: Malad, Maharashtra, India
Overview
The Back Office Executive plays a crucial role in ensuring the smooth operation of an organization’s administrative functions. They support various departments by managing tasks that allow the front office to focus on customer-facing activities. This position is fundamental to the overall productivity and efficiency of the business. By handling crucial administrative functions like data processing, communication management, and report generation, Back Office Executives help streamline operations. Their expertise ensures that all back-end processes are handled accurately and efficiently, contributing to a better customer experience and seamless business operations. As such, Back Office Executives are pivotal in maintaining the company’s operational integrity and supporting strategic goals.
Key Responsibilities
Perform data entry and database updates accurately.
Assist in managing correspondence and communication.
Support various departments with administrative tasks.
Organize and maintain files, records, and documentation.
Generate reports and presentations as required.
Process orders, invoices, and other relevant documents.
Coordinate with vendors and suppliers for seamless operations.
Handle queries from customers and resolve issues accordingly.
Maintain confidentiality of sensitive information.
Ensure compliance with company policies and procedures.
Assist in planning and organizing company events and meetings.
Conduct regular audits of files and records.
Support financial operations through invoicing and payment processing.
Perform additional duties as assigned by management.
Contribute to the development of improved processes and workflows.
Required Qualifications
High school diploma or equivalent; further education is a plus.
Proven experience in a back-office role is an advantage.
Proficiency in MS Office Suite (Word, Excel, PowerPoint).
Experience with data entry and management systems.
Strong written and verbal communication skills.
Ability to work independently and in a team environment.
Solid organizational and time management abilities.
Attention to detail and accuracy in work.
Basic knowledge of financial procedures is desirable.
Familiarity with office equipment (printers, scanners, etc.).
Self-motivated with a proactive approach to tasks.
Problem-solving skills and decision-making capabilities.
Ability to multitask in a fast-paced environment.
Flexible and adaptable to changing work requirements.
Customer-service oriented mindset.
Skills: ms office suite,time management,communication management,database management,communication skills,customer service,team collaboration,report generation,data entry,attention to detail,financial procedures,adaptability,problem-solving,organizational skills,office
