Overview
BackOffice Operators – San Pedro Sula Jobs in San Pedro Sula, Cortés, Honduras at Promotex Inc
Title: BackOffice Operators – San Pedro Sula
Company: Promotex Inc
Location: San Pedro Sula, Cortés, Honduras
📍 San Pedro Sula, Cortés, Honduras (On-site)
🕒 Full-time | Monday to Friday, 9:00 a.m. – 6:00 p.m. EST (New York time)
Compensation
- $700 USD monthly base salary
- Performance-based bonuses
About the Role
Promotex is seeking a detail-oriented and bilingual Back Office Operator to join our team in Honduras. In this role, you will support our internal operations, contribute to smooth client onboarding, and ensure high-quality service across departments. If you're proactive, organized, and fluent in both English and Spanish, we’d love to meet you!
Key Responsibilities
- Manage the onboarding process for new clients, verifying documentation and compliance with company standards.
- Assess account-related risks and handle transactions following established policies.
- Lead account recovery efforts by contacting clients with overdue accounts and proposing solutions.
- Deliver exceptional customer support in both English and Spanish.
- Address daily operational tickets, communicate with the Tech Department, and monitor technical updates.
- Participate in daily team huddles and submit clear daily reports on assigned tasks.
Requirements
- Fully bilingual (English & Spanish – written and spoken).
- Experience in client onboarding, risk management, collections, or customer service.
- Excellent communication, time management, and problem-solving skills.
- Ability to work independently, follow procedures, and prioritize multiple tasks.
- Valid U.S. visa (Preferred, not mandatory).
Apply now and start your journey with us — send your resume to: [email protected]
