Overview
Behavioral Health Administrative Assistant Jobs in Village of Larchmont, New York, USA at Ellie Mental Health – 241
Location: Village of Larchmont
Benefits:
Supportive Team
RespectfulWork Environment
Competitive Pay
Job Title:
Behavioral Health Administrative Assistant
Location:
On-Site, Larchmont, NY
Employment Type:
Full-Time
Reports To:
Practice Manager and Clinical Director
About Us
We are a warm, inclusive, and client-centered group psychology practice dedicated to providing compassionate mental health care in a collaborative environment. Our team of clinicians and staff work together to support the well-being of individuals and families through high-quality psychological services. We are seeking an empathetic and detail-oriented Behavioral Health Administrative Assistant to join our administrative team and help ensure the smooth day-to-day functioning of our practice.
Position Summary
The Behavioral Health Administrative Assistant plays a vital role in supporting both the clinical team and our clients. This individual should bring kindness, empathy, and professionalism to every interaction, whether handling patient information or greeting a new client. We are looking for someone who thrives in a people-focused environment, has strong administrative and organizational skills, and brings energy to both routine tasks and complex projects.
Key Responsibilities
Serve as the first point of contact for clients—welcoming them warmly in person, over the phone, or via email
Schedule and confirm client appointments, coordinate calendars for multiple clinicians
Manage and maintain electronic medical records (EMR), including scanning, uploading, and organizing documents
Verify insurance, process intake paperwork, and ensure all necessary forms are completed accurately and on time
Monitor and manage the flow of communication between clients, clinicians, and external providers
Assist with billing and payment processing under supervision of the practice manager
Support various projects such as clinician onboarding or client outreach
Maintain confidentiality and compliance with HIPAA regulations
Perform general office tasks: scanning, filing, mailing, organizing supplies, and other administrative functions
What We’re Looking For
Empathy & Kindness:
You understand the sensitivity required in mental health care settings and treat all individuals with respect and compassion
Strong Admin Skills:
Prior experience in administrative or healthcare support roles
Tech-Savvy:
Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams), and able to learn EMR systems quickly
Multi-Tasking Ability:
Able to manage multiple priorities and tasks with grace under pressure
Detail-Oriented:
Reliable with paperwork and patient records, with strong proofreading and data entry skills
People-Oriented:
Friendly, approachable, and collaborative in a team environment
Strong Communication Skills:
Excellent reading and writing ability, with clarity and professionalism
Critical Thinking:
Able to troubleshoot problems independently and bring creative solutions when needed
Qualifications
2+ years of experience in a medical, mental health, or healthcare administrative role
Familiarity with mental health or psychology settings is a plus
High school diploma or equivalent required; college degree preferred
Comfortable navigating confidential information and working in a HIPAA-compliant environment
Why Join Us?
A supportive, mission-driven team
Opportunities for growth and skill development
Competitive pay in line with industry standards
Work that truly makes a difference in people’s lives
A respectful, emotionally intelligent work culture
To Apply:
Please submit your resume and a brief cover letter outlining your experience and why you feel you’d be a great fit for this role.
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Title: Behavioral Health Administrative Assistant
Company: Ellie Mental Health – 241
Location: Village of Larchmont, New York, USA
Category: Healthcare (Healthcare Administration), Administrative/Clerical (Healthcare Administration)
