Overview
Bilingual Medical Receptionist – Part Time/Afternoon Jobs in Provo – Utah – USA at Mountainlands Community Health Center Inc
Position: Â Bilingual Medical Receptionist – Part Time (Afternoon)
Description:
Job Title:Medical Receptionist
FLSA Status:NE
Reports to:Front Desk Supervisor
Last Revised: 01/24/2020
Supervises:N/A
Schedule:Part Time hours (up to 29 hours per week). Hours vary (1pm – close)
Job Summary:The Medical Receptionist ensures patient appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. Responsibilities include entering patient information into the data system, answering patients’ questions, and arranging referrals to other medical or dental specialists. The successful receptionist will be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Receptionist will perform all duties in a compassionate and timely manner that ensures practice efficiency.
Job Qualifications
Education
High school diploma or GED required; for dental responsibilities: dental assistant or x-ray certification preferred.
Experience:
One (1) year experience with customer service tasks preferred.
Computer skills and software aptitude required.
Communicationand strong compassionate customer service skills required.
Multi-line phone proficiency required.
Insurance coding and medical or dental terminology preferred.
Ability to maintain confidentiality, patient records, manage multiple schedules, and ensure patient information is complete and up to date is required.
Language:
Bilingual: English/Spanish, required
Additional Requirements/Licenses/Certifications:
Current personal immunization records, along with any required maintenance.
Ensure confidentiality, integrity, and availability of all HIPAA (created, received, maintained, or transmitted).
Must be able to use proper grammar (reading, writing and in speech).
Must have reliable transportation.
Travel: Minimal, as required.
Knowledge, Skills, and Abilities:
Ability to display a professional appearance and demeanor.
Ability to follow all MCHC policies, procedures, standards, specifications, guidelines, actively participate and attend employee meetings and complete required training programs in a timely manner.
Ability to promote, work, and act in a manner consistent with the mission of MCHC.
Ability to communicate and collaborate with team members to ensure superior results and team success.
Demonstrable verbal and writtencommunication skills.
Ability to think and act independently to find solutions. Must manage multiple priorities simultaneously.
Is task and deadline oriented.
Ability to take on ownership of assignments and communicate status, issues, etc., and follow-through to completion.
Essential Duties/Responsibilities
DESCRIPTION
Greets and welcomes patients, performs all check-in tasks including verifying income, updating patient information (including updating all forms related to HIPAA, Patient Responsibility, etc.), collecting copays, and guiding patients to the waiting area. May also need to assist patients with the information forms. Responsible for answering phone calls to schedule, reschedule, schedule follow-up appointments, provide reminder calls (includes leaving applicable messages), and manage cancelled appointments. Is responsible for verifying methods of payment and collecting payment as needed.
Responsible for calling insurance companies to verify insurance and determine if patients are required to make co-payments. M…
Title: Bilingual Medical Receptionist – Part Time/Afternoon
Company: Mountainlands Community Health Center Inc
Location: Provo – Utah – USA
Category: Administrative/Clerical, Healthcare
