Overview
Bilingual Operations Specialist French/English Jobs in Ottawa, Canada at Akkodis
Position: Bilingual Operations Specialist – (French/English)
reporting to the sr director of operations, the operations specialist works directly with sales on consultant management and maintenance activities; not limited to consultant onboarding, off‑boarding, timesheet follow‑up and reporting, and manages any specific administrative contractual requirements as needed in the branch. Additionally, this position manages all office functions for the branch, not limited to reception, expense management, and accounts payable.
essential
functions:
- produces invoices for sub‑vendors or rfps and submits them to ap.
- produces and maintains procedures for office equipment and office processes.
- monitors time off requests submitted to management/hr for all branch colleagues.
- acts as health and safety representative for the branch, conducts inspections and/or investigations, attends monthly meetings, and orders first‑aid supplies. May be required to participate in first aid/cpr training as needed.
- provides onboarding training of office procedures for new hires and provides technical support to colleagues.
- responsible for paperwork compliance for the branch and follow‑up (% report from toronto).
- liaises with building management to coordinate security access and maintains access codes for the branch.
- manages accounts payable for the branch.
- tracks and maintains monthly branch revenues and follows up with management.
- additional administrative functions for the office may include answering and routing incoming calls, ordering office supplies, marketing collateral, and akkodis promotional items, distributing messages, mail, incoming faxes and outgoing courier deliveries, and sending invoices and expense reports to corporate for payment.
- generates consultant new‑hire paperwork, including contracts, and ensures proper completion of required paperwork. Completes client credit check requests, as needed. Ensures that background and credit checks information on consultants is compiled and submitted to the client, where applicable.
- ensures initial placement and updated payroll and billing data are submitted to the back office on a regular basis to maintain accurate assignment information.
- manages the filing of all contracts and consultant documents as needed.
- manages catalyst invoice monthly submission.
- responds to all inquiries from consultants (for records of employment, address changes, employment letters, etc.).
- follows up with consultants about weekly timesheets and ensures that each consultant submits a billable‑hours timesheet, paid time‑off timesheet or holiday timesheet by running the appropriate peoplenet, field glass or beeline tool. Submits zero‑hour timesheets when necessary.
- assists the back office with correcting timesheets or billing/invoice issues as requested.
- manages peoplenet dashboard and monitors timesheets/invoices.
- reviews peoplenet reports to ensure all timesheets have been processed and creates missing timesheet spreadsheets for consultants who did not submit zero hours.
- generates reports such as the starts and ends report, headcount stats report, the key metrics report and any other ad hoc reports as assigned.
- ensures bullhorn data is updated regularly.
- communicates all new and current akkodis policies and procedures to the consultants and colleagues.
- ensures timely communication between the branch and the corporate office by responding to all emails/phone calls within 24 hours.
- audits new hire checklist documents for accuracy.
- attends regularly scheduled administrative meetings.
- required to work from the office three days per week.
- responsible for all other duties as assigned by manager or requested by corporate head office.
secondary functions:
- manages virtual deal processing and administration, as required.
- organizes and prepares employment packets, christmas cards, consultant addresses, etc.
- coordinates office volunteer efforts as well as staff, client and consultant social events, if applicable.
- tracks office equipment inventories.
- orders office and kitchen supplies, equipment and marketing or promotional items.
- produces a monthly report for bdms regarding contract extensions and terminations as well as revenue by employee for management, if required (montreal only).
- may be…
Title: Bilingual Operations Specialist French/English
Company: Akkodis
Location: Ottawa, Canada
Category:
