Overview
Billing Coordinator Jobs in Middlebury, Indiana, USA at Clayton Homes (New)
Location: Middlebury
Clayton Homes, a Berkshire Hathaway company and the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we’re actively recruiting individuals who are passionate, positive, and eager to learn.
We then equip you for success, whether you’re in the office, in the field, or on the floor. As a member of our team you’ll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
General Description
:
This position is instrumental in ensuring an efficient process for the accounts receivable and payables in the service department. This person will interact with customers and team members across the organization.
Organizational Relationships and Authority:
This position reports to the Service Manager
Duties/Responsibilities
:
Daily coding, processing and follow up on all dealer and contractor invoices received through Vantage, Clayton Go, and approved external sources
Prepare, send, process, and track billing payments
Process and follow up on bi-weekly pay schedule
Process and track customer follow up on all releases and check requests
Payment processing and weekly follow up on all vendor claims
Respond to customer inquiries and resolve issues as needed
Conduct 30, 60, and 90 day customer calls, updating customers on service schedule
Assist sales team with pre and post NPS calls, bypass calls and detractor notices
Assist with front desk and switchboard operations
Keep accurate records in the system and update customer info as needed
Assist with issues related to CFR 3282 regulations (subpart I).
Track days payable outstanding and report to service manager
Daily housekeeping of office space and work areas
Attend meetings on time and well prepared
Additional duties as assigned
Serve as the backup for billing
Serve as the backup for shipping team
Skills, Knowledge, and Abilities
Required:
Detail oriented
Proficient with Microsoft Office Suite
Ability to navigate and manage multiple software platforms
Multitasking
Growth mindset
Teamwork
Excellent time management with high level of initiative
Self-directed
High level of accuracy
Accounts receivable/payable
Excellent written and oral communication skills
Education & Qualifications
:
High School Diploma
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Title: Billing Coordinator
Company: Clayton Homes (New)
Location: Middlebury, Indiana, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant), Customer Service/HelpDesk (Office Administrator/ Coordinator, Admin Assistant)
